Institute FAQ – Frequently Asked Questions

At The Event
When is the Strategy & Innovation Institute?

The institute will be virtually held June 14-16, 2021.

Where will the institute be held?

The institute will be virtual!

Who attends the institute?

The institute will virtually gather the industry’s greatest innovators, a team of expert faculty, and the country’s top health and human service executives. Read more here.

How do I register?

There are three ways to register for the 2020 Strategy & Innovation Institute:

  1. You can register for the event online here.
  2. You can register by phone by calling the OPEN MINDS Education Events team at 717-334-1329 or 877-350-6463. Regular business hours are Monday-Friday, 8:00am-5:00pm Eastern.
What does the Institute Only Pass include?

Your institute registration includes:

  • Access to all institute sessions on June 1-3
  • Handouts and presentations from all sessions on June 1-3
What is your cancellation/substitution policy?

Requests for refunds must be received in writing at least 30 days prior to an event and are subject to an administrative charge of $50. No refund will be made less than 30 days prior to an event or for complimentary registrations. Substitute enrollment for another OPEN MINDS event on another date will be accepted for an administrative fee of $25, plus the difference in registration fees. An alternate individual may attend in place of a registered attendee at no charge. Requests for refunds are not accepted for group purchases. Unused registrations for a particular event will be added to a group registration subscription for the organization to use for an alternate OPEN MINDS event within one (1) calendar year from the date of purchase. OPEN MINDS reserves the right to use any photos or video footage from OPEN MINDS events for future marketing materials.

Are there scholarships available?

A select number of scholarships and volunteer opportunities are available. If you are interested, please contact our Education Events team by e-mail at or by telephone at 717-334-1329.

Where can I get handouts from the presentations?

Handouts and presentations will be posted online at the end of each day. The link to the presentations will be e-mailed to all attendees after the day’s events.

Where can I get an updated agenda for the institute?

The most updated agenda for the institute can be found on the institute website at The posted agenda is subject to change; continue to check back for updates!

How can I learn more about the event sponsors?

You can learn more about all of our sponsors and exhibitors online at

I couldn’t attend the institute, can I still get copies of the presentations?

All handouts, presentations, and materials from the sessions are available to Elite OPEN MINDS Circle members. After the institute, the presentations will be posted on the event website and in the OPEN MINDS Circle Library. To become a Elite OPEN MINDS Circle member, visit or call an OPEN MINDS Circle Account Executive at 717-334-1329 or 877-350-6463.

You can also follow along on OPEN MINDS’ Twitter @openmindscircle and LinkedIn profile for live updates from the event.