Institute Agenda


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Day One Tuesday June 6
Day Two Wednesday June 7
7:30 am - 8:30 am

Registration & Executive Networking Breakfast In The Institute Exhibit Hall

Networking


8:30 am - 9:45 am

Humana’s Digital Transformation: Redefining The Consumer Health Care Experience

Keynote Address

Jeff Reid

Executive Vice President, Digital Center Of Excellence, Humana

Coming Soon!

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10:00 am - 11:15 am

ACOs & Chronic Care Management: The Importance Of Behavioral Health In The Move To Population Management

Breakout Session

From Strategy To Action: The Keys To Strategy Implementation & Organizational Change

Breakout Session

Knowledge Partner Session 1

Knowledge Partner


11:30 am - 12:45 pm

Readmission Prevention Programs: Service Innovation In A Managed Care Environment

Breakout Session

Knowledge Partner Session 2

Knowledge Partner

Responding To Demand: Overcoming The Challenges Of Integrating & Coordinating Care For Dual Eligibles

Breakout Session


12:45 pm - 2:15 pm

Lunch Break

Networking

Lunch On Your Own


2:15 pm - 3:30 pm

The Shift From Residential: Keeping Up With The Changing Addiction Treatment Landscape

Breakout Session

Engaging Consumers To Improve Outcomes: How To Define & Measure Successful Consumer Engagement

Breakout Session

Knowledge Partner Session 3

Knowledge Partner


3:30 pm - 4:15 pm

Refresh & Recharge Ice Cream Break In The Institute Exhibit Hall

Networking


4:15 pm - 5:15 pm

What Do Payers Want? A Town Hall Discussion On The Innovative Proposals Payers Are Looking For From Provider Partners

Town Hall Discussion


5:15 pm - 6:15 pm

Networking Reception In The Institute Exhibit Hall

Networking


7:30 am - 8:30 am

Executive Networking Breakfast In The Institute Exhibit Hall

Networking


8:30 am - 9:30 am

Keys To Success With Integrated Care Models For Consumers With Complex Behavioral Disorders

Keynote Address

There is a lot of discussion about the service coordination and care delivery models that work best for consumers with complex behavioral disorders - but there are very few working models with great performance data. In our keynote session, Dr. Ian Shaffer, Vice President & Executive Medical Director, Behavioral Health at Healthfirst, will share his experience in designing, developing, and managing a successful integrated care model within their health plan. Healthfirst is a non-profit, provider-sponsored health insurance company that serves more than 1.2 million members with all types of health coverage in downstate New York. In the programs developed by Dr. Shaffer, Healthfirst is now serving thousands of consumers with complex behavioral health conditions. In this presentation, he will share their model, their performance, and the challenges and opportunities in serving consumers with complex needs.

Ian A. Shaffer, M.D., MMM, CPE

Vice President & Executive Medical Director, Behavioral Health, Healthfirst

dr_ian_shaffer

Ian Shaffer, MD, MMM, CPE is Vice President and Executive Medical Director, Behavioral Health for Healthfirst responsible for behavioral health program management.  Prior to this he was Vice President Behavioral Health Program Design and Research for Health Net Federal Services responsible for behavioral health program design and research with a specific focus on the military and veteran populations and their families.  Previously at Health Net, Inc. Shaffer was MHN’s Chief Medical Officer, responsible for setting the company’s clinical policies and guidelines and ensuring clinical excellence. Dr. Shaffer oversaw MHN’s quality improvement and disease management units, and was accountable for the coordination and quality assurance of clinical care.

In addition, Dr. Shaffer has overseen quality and outcomes monitoring for the Military & Family Life Consultant Program services and collaborated with his Health Net Federal Services colleagues to ensure optimal care and service delivery for TRICARE beneficiaries.

Prior to joining MHN in 2003, Dr. Shaffer served as executive vice president and chief medical officer of a national managed behavioral health organization, working closely with several Fortune 100 companies. He three times served as chairman of the Association for Behavioral Health and Wellness (ABHW) (formerly the American Managed Behavioral Healthcare Association – AMBHA), and he has also served on several federal government committees, including a three-year term on the National Advisory Committee for the Center for Mental Health Services arm of SAMHSA. He remains involved in national behavioral health policy issues, including parity and autism.

As the President of Behavioral Health Management Solutions, LLC Dr. Shaffer has provided consultation to a variety of start up and ongoing behavioral health programs that have been redesigning to meet the changing needs of health care delivery and reimbursement.

Dr. Shaffer, a Life Fellow of the American Psychiatric Association, is a psychiatrist board-certified in psychiatry and addiction medicine, and has received fellowship training in child psychiatry. He received his medical degree from the University of Manitoba and psychiatry and child psychiatry training at the University of Southern California. Dr. Shaffer, a Certified Physician Executive also holds a Master’s degree in Medical Management from Tulane University.

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9:45 am - 11:00 am

The Inside Perspective On Medical Homes & Health Homes: Learning From The Experience Of Provider Organizations

Breakout Session

Finding The Opportunities In Managed Long-Term Services & Supports (MLTSS) Programs

Breakout Session

Knowledge Partner 4

Breakout Session


11:15 am - 12:30 pm

Finding New Opportunities With Health Plans: How To Market To Managed Care

Breakout Session

Are Medical Homes & Health Homes Working? The Payer Perspective

Breakout Session

Key Competencies For Population Health Management: Preparing For Value-Based Reimbursement

Breakout Session


12:30 pm - 2:00 pm

Lunch Break

Networking

Lunch On Your Own


2:00 pm - 3:15 pm

How To Develop & Manage An Integrated Primary Behavioral Health Practice

Breakout Session

Strategic Revenue Diversification: The HealthPath Commercial Health Home Case Study

Breakout Session

Ian Lang

Executive Director, Continuum Behavioral Health

ianlang

Ian Lang is Executive Director of Continuum Behavioral Health, responsible for developing and implementing programs and services for people who seek mental health care that are convenient, accessible, affordable and effective. Ian comes to Continuum from HealthSource RI, Rhode Island’s health insurance exchange, where he served as Director of Marketing and Communications. Previously, he served as Vice President for Advancement and External Relations at The Providence Center. Before joining The Providence Center, he was Campaign Manager for Chafee for Senate (2005-2006) and Chief of Staff for the Massachusetts Department of Public Health. He attended Trinity College where he received a bachelor’s degree. He also holds a Master of Business Administration from University of Rhode Island. He is Chair of the Board of Directors of HousingWorksRI.

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3:30 pm - 4:30 pm

Proving Your Business Case: How To Demonstrate Your Value & Create The Collaborations That Matter

Keynote Address


4:30 pm - 5:00 pm

Raffle Prize Drawing In The Institute Exhibit Hall

Closing Remarks