Full Agenda & Schedule Of Events

As Devereux’s senior director of administration, Rich Rinaldi, MBA, PMP, uses project management best practices to either lead or influence every major initiative across the organization.

Rinaldi joined Devereux in 2015 and, since that time, has served in roles of increasing responsibility. In 2021, he was promoted to his current position, overseeing the following areas/departments: 1) Project Management Office 2), New Business Development, 3) Procurement and 4) the national executive administrative assistant team.

Rinaldi has earned the following degrees: Bachelor of Science in Business Administration from Georgetown University and a Master of Business Administration with a concentration in not-for-profit-management from Chaminade University in Honolulu. He holds the following professional certifications: Project Management Professional, Certified Scrum Professional – ScrumMaster and Advanced Certified Scrum Product Owner.

In addition to his work at Devereux, Rinaldi is an adjunct professor at Wake Forest University and Villanova University, where he instructs students in the area of project management. Previously, he served as an adjunct professor at Harcum College and was a member of the Leadership Main Line Class of 2020. Rinaldi is a member of the Project Management Institute (PMI) – Delaware Valley Chapter (treasurer) and serves as a board member for his local library in Narberth, Pennsylvania.

In her role at the nonprofit behavioral health organization, Leah is responsible for developing, communicating and executing strategic initiatives which are aligned with Devereux’s critical mission and core values. Specifically, this includes overseeing the strategic planning process, building and sustaining organizational alignment and momentum to achieve strategic goals, and directing the Office of External Affairs. In Leah’s External Affairs role, she oversees Devereux’s outside envelope, directing its strategic and referral marketing, fundraising, issues management, public policy and advocacy, internal and external communications, and brand management functions.

An unwavering advocate for children, adolescents, and adults living with emotional, behavioral, and cognitive differences, Leah helps lead the organization to ensure it provides compassionate, high-quality care for the 25,000 individuals and families Devereux serves every year.

Johnel Reid is chief marketing officer for Centerstone, a national leader in behavioral health and addiction services. She leads strategy and oversight for the organization’s branding, communications, grant writing, national policy, and referral marketing.

Reid joined Centerstone as vice president of public affairs and marketing in 2018. Prior to that, she served with two Fortune 500 companies. At Community Health Systems, Reid was vice president for strategic planning and marketing, providing executive support to an operating division that included 38 hospitals and systems across several states. From 2003 to 2012, she was director of marketing and public relations at HCA Healthcare where she led the development of market based branding into a consumer health network.

Reid holds a Bachelor of Science degree in sociology and political science from Longwood University in Virginia.

Kimberly Bond, MS, LMFT, brings more than 30 years of experience providing behavioral health treatment in the public and community settings to the OPEN MINDS team. She currently serves as the Executive Vice President of Business Development. In this role, Ms. Bond focuses on growing the OPEN MINDS client portfolio across all nine verticals of OPEN MINDS business.

Prior to joining OPEN MINDS, Ms. Bond served concurrently as a Program Coordinator III and Clinical Manager of Adult Services and a Program Coordinator II and Clinical Manager of Recovery Services for the Ozark Guidance Center. In these roles, Ms. Bond was responsible for the administrative and clinical oversight of the adult outpatient and adult intensive mental health services on the Springdale Campus as well as the adult recovery/co-occurring services, including domestic violence and anger management treatment.

Prior to joining the Ozark Guidance Center, Ms. Bond served as the Executive Vice President of Center Point, Inc, a large substance abuse provider agency in California. In this role, Ms. Bond was responsible for the clinical and administrative supervision of all community-based programs as well as the women and children residential programs. In addition, Ms. Bond also managed budgets, interacted with funding agencies, and built positive relationships with all stakeholders. Ms. Bond was also in charge of proposal and grant writing, staff management, and training, facilities’ licensing and certifications renewals. Additionally, she prepared and submitted monthly, quarterly, semi-annual, and annual reports to various funders.

Previously, Ms. Bond served as the President and CEO of Mental Health Systems, Inc. Ms. Bond was very instrumental in growing the agency from $12 million in annual revenue to more than $100 million and becoming one of the largest providers of behavioral health services in California. In this role, Ms. Bond was responsible for the strategic, clinical, financial, and administrative health of the agency, including direct supervision of Senior Executive Staff. In addition, Bond ensured contract compliance of the agency’s 125 different contracts across federal and state agencies and eight counties.

Ms. Bond received her bachelor’s degree in psychology, with honors, and her master’s degree in counseling education from San Diego State University. She is licensed as a Marriage and Family Therapist in both California and Arkansas.

2024 will be my 44nd year in the behavioral health field, I started out in a variety of roles- mental health tech, case manager, social worker, and therapist- and later moved to the business side of care. Since then, I’ve held regional and national positions in business development. utilization review, admissions, denials/ appeals and contracting. My current role is VP of Payer Engagement, Growth & Strategy at Lifestance Health. Payer Engagement can be described as contracting, but to me it is much more. Working with payers to support the overall wellness needs of their subscribers is key. The development of relationships, quality of care initiatives and building a foundation of trust is at the core of what I do .

Sean Schreiber served as Chief Clinical Officer at Alliance from the company’s inception in 2012 through 2016, and prior to that was Director of Service Management at The Durham Center (one of the merging partners in Alliance) beginning in 2009. Before returning to Alliance in 2018 he contracted with a nationwide managed care company overseeing projects related to network strategy, including assisting in the development of value-based contracting strategies. Prior to joining Alliance originally, Mr. Schreiber worked as a Director of Development for a large behavioral health provider, responsible for expanding operations and starting new clinical programs.

Mike O’Connor has been employed at New Hope since 2010, and has led the National Referral System since 2012. Mike received his Bachelors of Psychology from Westfield State College in Massachusetts.

Prior to joining the New Hope team, Mike enjoyed a 14-year career in the non-profit sector, working for Eckerd Youth Alternatives in their Wilderness Educational Program. Here, he served in roles of direct care and ultimately as the director of a 200-acre facility in Vance County, NC. Mike has served on numerous professional boards, community provider groups, Managed Care Collaboratives, and advocacy groups. Currently, he is a member of the North Carolina TIDE Committee (Training, Instruction, Development and Education), and serves on the Board of North Carolina Community Alternatives for Youth. Outside of work, Mike delights in his role as a husband and father, as well as the occasional round of golf.

Michael Franczak currently serves as the Director of Population Health Services for Copa Health, Phoenix, Arizona. Dr. Franczak has been involved in Mental Health, Substance Abuse and Development Disability services in Pennsylvania, North Carolina and Arizona for the past 40 years. Dr. Franczak has served as an expert witness in many landmark cases concerning mental health and developmental Disabilities and serves as an expert to the US Department of Justice Civil Rights Division. Dr. Franczak has been the primary investigator on numerous grants from the Substance Abuse Mental Health Service Administration including Housing Approaches for Persons with a Serious Mental Illness, Jail Diversion for Persons with a Serious Mental Illness, Integrated Substance Abuse Mental Health Treatment Models System of Care Practices for Children and Adolescents and Substance Abuse Services for Adolescents.

Rob is a graduate of Messiah College, where he received a BA in psychology, and later received his MA in psychology from Geneva College. In 2020, he went back to school and received his MBA from The University of West Alabama.

He has worked in the non-profit sector for over 30 years. He joined Volunteers of America in 1999 and currently serves as the President/CEO of VOA Southeast. The organization serves over 35,000 people each year across Alabama, Georgia, and Mississippi and provides services and support for people with disabilities, veterans, at-risk youth, the elderly, the homeless, and those recovering from addictions. Rob has also served as the President/CEO of VOA Carolinas and the COO of VOA Chesapeake.

Throughout his career, Rob has established an outstanding reputation as a leader, team builder, and strategic thinker. His efforts have led to the development of a variety of human service programs that meet critical community needs and are often operated in conjunction with an affordable housing component.

In addition, Rob has more than 20 years of affordable housing development experience with development costs in excess of $90M. Projects have ranged from single-family homes to large multi-family apartment complexes that were constructed with federal, state, and local dollars. He has also been responsible for the management of over 80 HUD, HOME, and Low-Income Housing Tax Credit funded housing facilities in his career.

One of his proudest career achievements is the development of the Program of All-Inclusive Care for the Elderly (PACE) in Durham, North Carolina. This Centers for Medicare and Medicaid Services program is a comprehensive medical and social service model for serving the nation’s most frail elderly within their homes. The program includes a partnership with the Duke University Healthcare System. 

In 2016, Rob was selected by Merryck & Co., a global executive mentoring firm, for their intensive mentorship program, and those relationships continue to this day. Finally, he is a founding member of the Alabama Service Providers Association, an association of providers of community-based services for individuals with intellectual and developmental disabilities in Alabama, and has served on their board since 2017.

Tiffany Villines is the Washington State Director for Carelon Behavioral Health.  As the Director she oversees three regions in Washington to include North Central, Pierce and Southwest. Tiffany is an executive with proven strategic and operational skills.  Her background consists of more than 25 years in behavioral health and health care policy. Born and raised in Washington State, she received her bachelor’s degree in business administration in 2001 from the University of Washington and her master’s in public administration from The Evergreen State College in 2003.

Christy Dye is a data-focused healthcare executive who brings over 30 years of experience supporting provider organizations, state agencies, and communities in achieving their business, operational, and quality goals in health and human services to OPEN MINDS as a Senior Associate. Christy’s career has included working as a state Medicaid leader, a national expert in substance abuse treatment systems, health information exchange and interoperability, and as chief executive for Arizona’s leading integrated primary/behavioral healthcare provider.

Prior to OPEN MINDS, Ms. Dye served as Chief Business Development Officer for Health Current, (division of Contexture), Arizona’s statewide health information exchange (HIE). While there, Ms. Dye developed provider education and training programs in using clinical and administrative data to improve patient outcomes and manage value-based reimbursement contracts. She led the Health Current HIE research data initiative in partnership with Arizona State University and also served as co-principal investigator for a National Institute of Mental Health project at ASU focused on information sharing for behavioral health populations.

Ms. Dye is the former Chief Executive Officer for Partners in Recovery (now Copa Health), an Arizona agency serving more than 10,000 adults with serious mental illness. At Partners she created a network of fully integrated behavioral and primary care clinics for SMI adults, and launched the company’s population health, value-based and complex care programs, including Arizona’s only Medical Assertive Community Treatment (ACT) Team.

Prior to PIR, she served as Division Chief for Clinical and Recovery Services and Arizona’s state substance abuse director at the Arizona Department of Health, Division of Behavioral Health. As a state official, she served on a team charged with the re-design of Medicaid behavioral health benefits in Arizona and oversaw the expansion of the state’s contracted managed care system to a more recovery focused model, including expansion of peer-delivered mental health, addiction, and consumer-operated services.

Ms. Dye graduated from the University of Arizona with a Master’s in Public Health Administration. She received her Bachelor’s degree from the University of Illinois Urbana-Champaign. She is an active member of the Community Advisory Board for Health Informatics at ASU’s College of Health Solutions.

Tad Gary is the Deputy CEO of Mercy Care, an Arizona-based managed care organization serving more than 475,000 Medicaid and Medicare members under six governmental contracts. These include AHCCCS Complete Care, Arizona Long Term Care System (ALTCS), Regional Behavioral Health Authority for Maricopa County, Developmentally Disabled, Department of Child Safety Comprehensive Health Plan (DCS CHP), and Medicare Dual SNP contracts.

As Deputy CEO, Tad is responsible for all health plan activities for all product lines. He also supports all Mercy Care business development and implementation efforts throughout Arizona.

Tad has held multiple leadership roles during his more than 20-year career in health care and social services. Tad is a member of the Greater Phoenix Chamber Board and a Trustee of the Vitalyst Health Foundation. He was also appointed to the State of Arizona Opioid Review Council and to the Phoenix Police Review and Implementation Ad Hoc Committee. Tad is the former president of the Arizona Counselors Association and former President of the Institute for Mental Health Research EpiCenter, serving adolescents experiencing their first episodes of psychosis.

He earned his master’s degrees in counseling and education and has completed executive education in finance and accounting from the Wharton School at the University of Pennsylvania.

Justin is a nationally recognized subject matter expert in crisis systems, recovery-oriented systems of care, peer integration, non-profit organizational leadership and development. His expertise also includes developing sustainable, effective and efficient healthcare programs and systems. He has served as a behavioral health administrator, executive, network/program developer, direct practitioner and project manager within the public behavioral health and child welfare system for more than 15 years. 

Justin earned Bachelor of Science and Master of Science degrees in Social Work from Arizona State University and holds a Certificate in Nonprofit Management from Duke University. Justin is a Licensed Master Social Worker in the State of Arizona, Certified Professional in Healthcare Quality, Certified Six Sigma Green Belt, Certified Peer Support Specialist in the State of Arizona, Certified Crisis Interventionist by the American Academy of Experts in Traumatic Stress and a Fellow with the National Center for Crisis Management and the American College of Healthcare Executives. Justin also serves on the International Council for Helplines Board of Directors. 

Erica Chestnut-Ramirez is the Regional Vice President at LaFrontera Arizona in the Central region of Arizona. She oversees all operations at EMPACT-Suicide Prevention Center, which has 9 facilities across Maricopa and Pinal Counties. Erica is a 2002 graduate of Arizona State University’s Masters of Counseling Program and is independently licensed as a Substance Abuse Counselor through the AZ Board of Behavioral Health. Erica has been working in the public mental health system in Arizona for 24 years. Throughout her career she has worked with all major populations, including individuals with serious mental illness and both adult and children with general mental health and substance use issues.  Erica has over 15 years of experience in crisis services (adult and child) and has conducted numerous trainings nationally and internationally related to the effective use of Mobile Crisis Teams.  She is an instructor in crisis training and suicide prevention, including having served as a lead instructor for the Phoenix-Metro CIT Program as well as being a certified Mental Health First Aid instructor.

John Hogeboom has worked within the Community Bridges, Inc. (CBI) system of care network since 1994 and currently serves as the President/CEO. Prior to this, John served as Deputy CEO for two years and as the Chief Operating Officer (COO) for the 11 years prior. During his 25-year career in the integrated behavioral/medical health care field, Mr. Hogeboom has gained considerable experience leading clinical operations, quality management, peer support, and medical practice. He enhanced existing programs and developed new programs that have impacted communities and now support agency growth and sustainability.

During his tenure as COO and Deputy CEO, Mr. Hogeboom’s primary focus was on the building of sustainable and meaningful models of care in areas of Arizona that have lacked access to behavioral health services. He and his team have served as the chief architects of the strategy and execution of community-based systems of care which have increased the availability of crisis and general behavioral health services to underserved rural communities throughout Arizona in partnership with local law enforcement, hospitals, tribal and county governments.
In addition to focusing on rural areas, Mr. Hogeboom has been successful in the development of the Access Point and Transition Point models in Maricopa and Pima Counties which provide 24/7 evaluation services to the general community and serve as a police drop-off and short-term crisis residential/hospital step down unit (developing the first community psychiatric emergency center (CPEC) in the East Valley).

In 2019, Mr. Hogeboom became the President/CEO of Community Bridges, Inc., an Arizona private non-profit agency with over 1,600 employees delivering the full continuum of Integrated Behavioral Health services across 31 separate programs across seven counties in Arizona. CBI’s continuum currently delivers over 200,000 episodes of care per year through Crisis, Inpatient, Residential, Housing, Peer Navigation, Women and Children’s Programs, Prevention, Homeless Outreach, Forensic Assertive Community Teams, Medication Assisted Treatment, Patient Centered Medical Homes (PCMH) and Community Education. Mr. Hogeboom’s commitment to the mission and purpose of CBI remains his guiding light to support the talented and innovative staff that make CBI a true community partner.

John Hogeboom has a Master’s Degree in Business Administration from the University of Phoenix and a Bachelor’s Degree of Science Administration of Justice from Arizona State University. He is a Licensed Independent Substance Abuse Counselor (LISAC).

Christy Dye is a data-focused healthcare executive who brings over 30 years of experience supporting provider organizations, state agencies, and communities in achieving their business, operational, and quality goals in health and human services to OPEN MINDS as a Senior Associate. Christy’s career has included working as a state Medicaid leader, a national expert in substance abuse treatment systems, health information exchange and interoperability, and as chief executive for Arizona’s leading integrated primary/behavioral healthcare provider.

Prior to OPEN MINDS, Ms. Dye served as Chief Business Development Officer for Health Current, (division of Contexture), Arizona’s statewide health information exchange (HIE). While there, Ms. Dye developed provider education and training programs in using clinical and administrative data to improve patient outcomes and manage value-based reimbursement contracts. She led the Health Current HIE research data initiative in partnership with Arizona State University and also served as co-principal investigator for a National Institute of Mental Health project at ASU focused on information sharing for behavioral health populations.

Ms. Dye is the former Chief Executive Officer for Partners in Recovery (now Copa Health), an Arizona agency serving more than 10,000 adults with serious mental illness. At Partners she created a network of fully integrated behavioral and primary care clinics for SMI adults, and launched the company’s population health, value-based and complex care programs, including Arizona’s only Medical Assertive Community Treatment (ACT) Team.

Prior to PIR, she served as Division Chief for Clinical and Recovery Services and Arizona’s state substance abuse director at the Arizona Department of Health, Division of Behavioral Health. As a state official, she served on a team charged with the re-design of Medicaid behavioral health benefits in Arizona and oversaw the expansion of the state’s contracted managed care system to a more recovery focused model, including expansion of peer-delivered mental health, addiction, and consumer-operated services.

Ms. Dye graduated from the University of Arizona with a Master’s in Public Health Administration. She received her Bachelor’s degree from the University of Illinois Urbana-Champaign. She is an active member of the Community Advisory Board for Health Informatics at ASU’s College of Health Solutions.