Making Tough Decisions: When & How To Close Or Change Services
Decision-making on keeping or discontinuing existing service lines is fraught with complexity. This is especially true in a health and human services market undergoing considerable changes, with new consumer expectations, provider needs, and payer requirements. As a result, executives of provider organizations are re-examining their service line portfolios. This includes analyzing if spending aligns with the organization’s mission and strategic priorities to determine which service lines operate at a profit margin, what services are no longer needed, and if new service lines should be added.
Join this engaging conversation on how to:
- Achieve the right balance of organizational focus and investment of resources
- Analyze and present data to identify key strategic themes and priorities
- Evaluate service line portfolio profitability and sustainability