One Year Later: Where We Are With 988
1.25 Course Hours
Almost a year into implementing the 988 National Suicide & Crisis Lifeline—the three-digit number to make help more accessible for people in crisis—states and provider organizations have used new federal resources to upgrade technology, hire staff, and help shore up the system of crisis care. However, the implementation does not come without challenges—such as responding to increased mental health awareness and concurrent call center volume and coordinating subsequent referrals to care. To shed more light on where 988 stands a year later, OPEN MINDS invited our keynote from last year back to provide an update on Carelon’s (formerly Beacon Health Options) strategy and crisis response model and what they see ahead on the road to year two. Join this engaging session and find out how your organization can identify new opportunities to strengthen its crisis response services and build/expand new programs to help consumers on their recovery journeys.