Institute Overview

The 2023 OPEN MINDS Strategy & Innovation Institute is the one executive event focused on growth–developing growth strategies and nurturing the innovations that fuel the growth of health and human services. The institute brings together the thought leaders from organizations serving consumers with chronic conditions and complex support needs to share their approaches to building service lines and service systems.

Top Reasons To Attend This ‘Can’t Miss’ Event!

1. Navigate the world of digital tools and create a better consumer experience and greater consumer satisfaction! Join the discussion in the sessions Planning A Digital Consumer Experience and Integrating Digital Tools Into Service Delivery.

2. Learn how to stay on top of your strategic plan, overcome common implementation challenges, analyze your service line portfolio for profitability and sustainability, and analyze data to identify key priorities. Attend the sessions Strategy For Turbulent Markets: Keeping Your Plan On Top Of Market Changes, Making Tough Decisions: When & How To Close Or Change Services, and From Paper To Action – How To Successfully Implement Your Strategic Plan

3. Hear from Wendy Martinez Farmer, Regional Vice President, National Crisis Center Of Excellence at Carelon Behavioral Health, as she provides an essential update on 988, 1 year after her original presentation about its initial rollout to our audiences.

4. Make hybrid service delivery work for you! Discover the ecosystem you need to combine online, in-person, and in-home care delivery and how to train staff to use technology effectively. Attend the session The Tech & Human Infrastructure For Hybrid Care: Coordinating Virtual, In-Clinic & In-Home Services.

5. Hear directly from the health plans! Learn about strategy innovation from Richie Grantham, Principal Design Lead, Human Centered Design Strategic Innovation and Care Solutions SCPMG Care Transformation for Kaiser Permanente. During his keynote session, Kaiser’s Human Centered Approach To Strategic Care Innovation, he shares his perspective. Join David Lederman, Senior Product Manager, Elevance Health, for his keynote session, Behavioral Health Advantage – The Elevance Health Approach To Innovations In Substance Use, Suicide Prevention.

6. Marketing is an invaluable tool for success and sustainability. Learn how to build and strengthen your brand’s muscle for a positive brand perception by participating in the marketing and branding executive seminars: Creating Growth Strategies To Maximize Revenue & Scale: The OPEN MINDS 2023 Best Practice Marketing Seminar and Building A Stronger Brand & Reputation – Best Practices Brand Management: An OPEN MINDS 2023 Seminar.

7. Explore the most pressing issues facing children and youth today. Attend The 2023 OPEN MINDS Children’s Services Executive Summit and join the discussion on successful models and best practices for serving children with complex needs and new programs addressing the whole family’s needs.

8. Should a merger, acquisition, or affiliation be part of your strategic growth plan? Attend The 2023 OPEN MINDS Mergers, Acquisitions & Affiliations Summit and hear MA&A success stories. Find out what organizations learned — from navigating hurdles to using mergers to expand your service line portfolio and how to find an acquisition or affiliation partner.

9. Reflect on what you’ve learned! Stay an extra day or two in New Orleans and enjoy a famous beignet in the French Quarter, or check out the beautiful oak trees and lagoons in Audobon Park.