Ryan Rhoads is Director of Innovation Deployment, Complex Health at CareSource. Ryan is responsible for creating and lading the implementation of an overall Provider Transformation Strategy, including the Community of Innovation ™ and Project ECHO® positioning CareSource as the innovative leader in partnering with complex health and HCBS providers to improve direct services delivery and quality of life for our Complex Health Members.
Ryan has extensive managed care experience with several national carriers supporting complex health populations. He has served as a leader of network and provider relations across multiple markets and lines of business, supporting provider operations and partnering with network providers to improve operations and develop meaningful services for members with I/DD, BH, LTSS, OUD and Foster Care needs. Most recently, leading an organizational redesign of provider relations focusing on provider support and proactive issue resolution through internal operational efficiency. Additionally, Ryan has experience in clinical and network health plan operations through leadership roles in business development, clinical health plan implementations, and pilot program development to support complex health populations through provider partnerships.
Prior to his career in managed care, he worked in direct practice in a community mental health center, serving the juvenile justice and child welfare populations. He also oversaw intensive home and community based service, lead the implementation and operations of a therapeutic foster care division and school based therapy services. He also served as the gatekeeper for juvenile behavioral health state hospital placements and was responsible for grant procurements to expand service delivery.
Ryan earned his bachelor’s degree in psychology from Indiana Wesleyan University and a master’s degree in counseling psychology from Indiana State University. He is a Licensed Mental Health Counselor (LMHC) and resides in Indiana.