Melissa Norris, BA

Melissa Norris, BA, is the Executive Director of Psychamerica Behavioral Services, LLC / Big Bear Behavioral Health, Inc. in Maitland, Florida. Management roles in the fields of behavior analysis, foster care case management, juvenile justice, residential facilities and community behavioral health have allowed her to identify the need for multi-agency collaboration and directly observe the successes of such practice. Ms. Norris has spent the last ten years enhancing and designing programs, and developing staff who embody the philosophy of collaborative treatment to develop more independent, stable individuals.  She is experienced with COA, CARF, JCO, DCF and Medicaid compliance. A Central Florida native, Ms. Norris graduated from University of Central Florida in 1996. Professional recognitions include Office of Family Safety acknowledgement for positive program development and commendation by CARF reviewers as operating a “program to which we would send our own children.”