James Craig, LCSW, MBA

James Craig, LCSW, MBA is the Corporate Vice President for Autism Solutions at Beacon Health Options, the largest autism services managed care provider in the US with 11,000 cases in service covering 13 million lives. In this role, he is responsible for the ongoing development, implementation and continuous improvement of clinical services delivered to children diagnosed with autism spectrum disorder and their families and supports the Beacon autism clinical teams throughout the United States. James has held numerous positions in managed behavioral health care most recently as the Director of Behavioral Operations at Accolade, a start-up concierge company specializing in integrated approaches to support medical and behavioral health decision making for consumers. Prior to that, he served as General Manager for Behavioral Health at Aetna for the Eastern United States where he was responsible for health plans and self-insured customers. In this capacity, James developed the first Autism Case Management program incorporating a case coordination and utilization management model in fulfilment of the emerging state mandates. James has developed a wide range of behavioral health programs designed to improve quality and effectiveness that have led to behavior change for those with medical and behavioral health issues. These have included telehealth coaching, online social media resources and member and provider engagement strategies.