Craig Cloud
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Craig Cloud has worked in the human services field for over 24 years. Cloud joined the Arkansas Department of Human Services as Director of the Division of Aging and Adult Services in February 2015. He moved on to become the Director of Provider Services and Quality Assurance of Arkansas DHS in October 2017 when the Division was created after a reorganization within the Department of Human Services.
Cloud worked with the State on the implementation of the Provider-Led Arkansas Shared Savings Entity (PASSE)- a new model of organized care to address the total health care needs of Medicaid beneficiaries who have behavioral health needs and/or intellectual developmental disabilities. He was involved in the planning and roll out of this new model to Arkansas providers and clients. Working with three different managed care entities, his team at the State orchestrated the groundwork for what is hoped to be a new model of managed care that echoes the voice of providers while providing best health care practices.
Craig joined Friendship Community Care, Inc. (FCC) September 2019, as the Executive Vice President of Strategy and Planning, CEO Designate. He will take on the role of FCC, CEO September 2020, when Cindy Mahan (current CEO), moves into a new position with the Friendship Foundation. Friendship Foundation is an organization established to raise funds to sustain services for FCC.