Speakers & Faculty


Ken Anderson

Senior Associate, OPEN MINDS

Kenneth J. Anderson brings to the OPEN MINDS team over 40 years of experience in leadership and management focusing on Medicaid and Medicare programs operated by states, counties and health plans.   Prior to joining OPEN MINDS, Mr. Anderson served as the Vice President of Public Sector Business Development of Optum.  In this role, Mr. Anderson was responsible for Medicaid and Medicare business development activities with states, counties, and health plans.   Mr. Anderson worked with a variety of Optum services including behavioral health management, person-centered care management, and medical-behavioral integration.  And, he was also accountable for developing customer relationships, solution design, proposal development and implementation processes.

In addition to those business development roles, Mr. Anderson was also was involved with internal planning regarding the impact of Medicaid expansion.   He had an active role with analysis of market approaches for  serving people with I/DD conditions, people with criminal justice involvement,  and housing programs.   Mr. Anderson was recognized as Optum’s  “Top Producer” three times with an average annual sales of over $100M.

Mr. Anderson has also served as the Vice President of Public Sector Quality Improvement & Implementations at Optum Health, Public Sector.  In this role, Mr. Anderson lead public sector managed care program implementations and quality initiatives.   He ensured the coordination of services between stakeholders, as well as managing programs to meet customer expectations.   Mr. Anderson also served as the Vice President, Public Sector for United Behavioral Health’s operations in Washington State.   He was responsible for managing the Project Director’s for United’s contracts in the King County (Seattle), Clark County (Vancouver), and Spokane County including budget development, customer relations, and program management.

Before working with United Health Group and Optum, Mr. Anderson was the Managed Care Administrator for California’s Solano County.  In that role, he was responsible for the management of the capitated Medicaid mental health system, two primary care clinics, a dental clinical, family planning and perinatal services, and public health funds for indigent individuals.    He led a department-wide initiative to integrate service delivery across these funding streams.

Mr. Anderson earned his Master of Arts in Psychology from Chapman College, in Orange, California.  He earned his Bachelor of Arts in Math from Colorado College in Colorado Springs, Colorado. ×

Matthew Arnheiter

Sr. Vice President, Innovations, Netsmart

Matthew is responsible for leading Netsmart’s innovation initiatives…solutions that can be used near-term but also with an eye toward new paths for healthcare in the future. Some of his current efforts focus on telecollaboration, integrated “whole person” care that encompasses both physical and mental health, data visualization, user experience, and knowledge management. ×

Josh Boynton

Vice President, Aetna

Josh is currently the VP of Aetna (Medicaid) Better Living and with various stakeholders including the Aetna Medicaid National Advisory Council is responsible for developing Aetna’s innovative approach to supporting people with complex needs including people with Intellectual and Developmental Disabilities.   Aetna Better Health has nearly two million Medicaid members across the nation, all with diverse ethnicities, social complexities and health needs.

Prior to joining Aetna, Josh and his wife Rachel started LifeShare in 1996 with the intention of creating an organization that supports people of all abilities with dignity and respect.  Josh is a steadfast advocate of equality for all people and believes strongly that everyone can and should live and work in the community.  Josh passionately believes independence and self-determination is not a privilege but a civil right for all.

Under Josh’s entrepreneurial leadership, he grew LifeShare into a nationally recognized, COA accredited, multi-state, multi-million-dollar organization.  Collectively, Josh developed sustainable and scalable “go to market strategies” around person-centered, and whole-person health plan solutions, including a fully integrated managed care program for individuals with developmental disabilities.  Josh was instrumental in developing innovative solutions including Pathways, Visions for an Integrated Life, RCRS (Rapid Crisis Response System) now known as BeyondCrisis a behavioral health suite of services. Today, LifeShare employs hundreds of people in several states all over the country.

LifeShare was acquired by the Centene Corporation in 2013 and Josh stayed on as President & CEO during the integration and served as Chairman Emeritus through 2017. During this time, Josh served on the board of the Health Care Enterprises group and was nominated and selected by Centene’s Chairman, President and CEO, to attend REACH a Health Care Executive Leadership program affiliated with Trinity University in San Antonio, Texas, Washington University in St. Louis, Missouri and The Brookings Institute in Washington, DC.

Previously, Josh served as Managing Director for VERTESS a nationally recognized Mergers and Acquisition firm specializing in health care consulting and advisory services and received his CMAA at Pepperdine University.  Josh received his bachelor’s Degree from Keene State College in Psychology, with a concentration in Clinical Psychology and graduated with a master’s in management/leadership from New England College.

In 2009, Josh was named by Business NH Magazine’s one of 25 leaders to watch in the next 25 years and was appointed by Governor Lynch as a Commissioner for the NH Commission for Human Rights. Josh was appointed by Governor Craig Benson to serve on the NH Developmental Disability Council and was appointed by Governor Jeanne Shaheen to serve on the Statewide Independent Living Council (SILC) and served as the chairperson for 4 years.  Josh was named to the 40 under 40 Class of 2007 and was also awarded the Keene State College Alumni Inspiration Award.  Josh has served in various leadership positions in the disability community over the past twenty years. ×

Kevin Campbell

Model Aurthor Family Finding, Center for Youth Connectedness

Kevin Campbell

Model Aurthor Family Finding, Center for Youth Connectedness

Bio coming soon! ×

Ken Carr

Senior Associate, OPEN MINDS

Ken Carr brings over 20 years of finance, technology, data analysis and reporting experience in the health and human service field to OPEN MINDS. He currently ia a Senior Associate with the OPEN MINDS consulting practice. In this role, he served as a subject matter expert in the OPEN MINDS consulting practice where he has led numerous engagements in strategic planning, merger and acquisition prospecting, business process improvement, financial analysis of service lines, and technology selection.

Before joining the OPEN MINDS team, he served as the Chief Financial Officer of The Centers, a community mental health center in Ocala, Florida. In this position, Mr. Carr led a realignment of the organization’s financial management functions. This included revenue cycle management, EHR bill implementation and reporting, cash management enhancement, and strategic financial analysis.

Prior to his role at The Centers, Mr. Carr served as Chief Financial Officer of Guild Incorporated, an organization providing residential and community based mental health services in St. Paul, Minnesota. As CFO, Mr. Carr led the financial, billing, IT, quality, informatics, compliance, and facilities activities. During his tenure at Guild Incorporated, Mr. Carr used his expertise in change management and business process improvement to lead the EHR implementation team, align service data reporting and financial performance, and lead the financial and data capture activities for new service initiatives.

Mr. Carr has also held the positions of Administrative Director and Finance Director at the St. Paul National Testing Laboratory, a biomedical testing facility of the American Red Cross. In those positions he oversaw activities to enhance inventory management, align financial results to industry standards, and improve financial and facilities performance through problem analysis and quality management initiatives. He also was involved in directing human resource functions during laboratory closing near the end of his tenure.

Mr. Carr earned a Bachelor of Science in Business Administration from the University of South Dakota, and a Master of Divinity Degree from Sioux Falls Seminary. He maintains an active CPA license with the State of South Dakota.

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Carol Clayton, Ph.D.

Translational Neuroscientist, Relias

Dr. Carol Clayton is a licensed, practicing psychologist with 30 years of healthcare experience in the public and private sector, including non-profit and private practice work. She currently works as the Translational Neuroscientist for Relias, specializing in healthcare solutions targeting workforce development and population health outcome improvement. Before joining Relias, Dr. Clayton was the CEO of Care Management Technologies, a health IT data analytics company. She also served as the Executive Director of the NC Council of Community Programs from 2000- 2006. The NC Council is the predecessor organization to i2i. ×

Carl Clark, M.D.

President & Chief Executive Officer, Mental Health Center of Denver

Carl Clark, M.D.

President & Chief Executive Officer, Mental Health Center of Denver

As the President & CEO of the Mental Health Center of Denver, Dr. Clark inspires a culture of innovation and well-being by delivering strengths-based, person-centered, culturally- proficient services as well as employing trauma-informed, evidence-based practices. Under his leadership, the Mental Health Center of Denver has recently been named a finalist for a 2018 World Changing Idea Award from Fast Company Magazine, and won the 2018 Excellence in Behavioral Healthcare Management Award from the National Council for Behavioral Health. The Mental Health Center of Denver is proud to be a Denver Post Top Work Place for 7 years running. ×

Craig Cloud

Executive Vice President Strategy & Planning, Friendship Community Care

Craig Cloud

Executive Vice President Strategy & Planning, Friendship Community Care

Craig Cloud has worked in the human services field for over 24 years. Cloud joined the Arkansas Department of Human Services as Director of the Division of Aging and Adult Services in February 2015. He moved on to become the Director of Provider Services and Quality Assurance of Arkansas DHS in October 2017 when the Division was created after a reorganization within the Department of Human Services.

Cloud worked with the State on the implementation of the Provider-Led Arkansas Shared Savings Entity (PASSE)- a new model of organized care to address the total health care needs of Medicaid beneficiaries who have behavioral health needs and/or intellectual developmental disabilities. He was involved in the planning and roll out of this new model to Arkansas providers and clients. Working with three different managed care entities, his team at the State orchestrated the groundwork for what is hoped to be a new model of managed care that echoes the voice of providers while providing best health care practices.

Craig joined Friendship Community Care, Inc. (FCC) September 2019, as the Executive Vice President of Strategy and Planning, CEO Designate. He will take on the role of FCC, CEO September 2020, when Cindy Mahan (current CEO), moves into a new position with the Friendship Foundation. Friendship Foundation is an organization established to raise funds to sustain services for FCC. ×

Lilli Correll

Vice President, Payer Solutions Development, Genoa Healthcare

Lilli Correll

Vice President, Payer Solutions Development, Genoa Healthcare

Lilli leads payer solution development for Genoa Healthcare, which involves leveraging the Genoa capabilities for payers in their effort to improve quality, outcomes and cost. Prior to joining Genoa Healthcare in 2019, she led Optum Behavioral Health’s clinical design and solution architecture for Medicaid, Medicare Advantage, and Veterans benefit programs for three years. Before coming to Optum, Lilli held leadership positions over 11 years at Cenpatico in Medicaid and Medicare Advantage for both behavioral and physical health. During that time, she provided leadership in P&L management, utilization, case, and disease management, in addition to network/provider relations and credentialing. Elsewhere, Lilli taught at a local business college, helped lead an Employee Assistance Program (EAP), oversaw a residential program, and spent nearly 20 years providing individual, family and couples counseling. ×

Joe Costa

President & Chief Executive Officer, Hillsides

Joe Costa

President & Chief Executive Officer, Hillsides

Since 2010, Joseph Costa has been the president and chief executive officer of Hillsides, a California charity that creates lasting change for vulnerable children and their families.

Previous leadership roles include chief executive officer of Sunny Hills Services in Northern California, executive vice president and chief operating officer at Para Los Niños in Los Angeles, director of planning and director for community services at the Roman Catholic Diocese of Fall River, as well as executive director and administrator of St. Vincent’s Home in Fall River, Massachusetts.

Joe currently serves on the Board of the Association of Community Human Service Agencies, was the past Chairman of the Child Welfare League of America and still serves on its Board, as well as on the governing body of California Alliance for Child and Family Services. He is a member of the National Association of Social Workers.

Joe earned his bachelor’s degree in philosophy and social services in 1973 from St. John’s Seminary College in Boston. In 1977, he earned his master’s degree in divinity from St. John’s Seminary, School of Theology before earning another master’s degree in social work from Boston College Graduate School of Social Work in 1986. ×

Carl M. Coyle, MSW

Chief Executive Officer, Liberty Resources, Inc.

Carl Coyle is CEO of Liberty Resources, Inc., a diversified Health and Human Service organization headquartered in Syracuse, NY, which serves varied populations across NY and Texas. He has been CEO of Liberty Resources for 30 years. Under his leadership, Liberty has expanded significantly in geographic and programmatic scope. Originally serving approximately 300 clients and less than $500,000 in revenue, today Liberty serves over 20,000 individuals annually throughout New York and Texas with annual operating revenue in excess of $83M.

He is also CEO of MESA, Inc., a not-for-profit corporation which develops real property assets. Mr. Coyle’s professional experience encompasses over 30 years in Behavioral Health, Intellectual Disabilities and Child Welfare. Management experience includes private industry and the public sector. He has also provided numerous consulting engagements for Hospitals, NFPs and public/private entities. Mr. Coyle has significant experience in strategic planning and financial turn-arounds. He has also owned several sole proprietor enterprises and managed business activity under several LLCs. Mr. Coyle has also instructed internationally on Entrepreneurship and business start-up for Active Duty Service Members leaving military service as well as Veterans.

Mr. Coyle holds an Adjunct Faculty position at Syracuse University, where he received both his BA and Master’s Degree, and is on the New York State Board of Directors for the Council of Family and Child Caring Agencies and a Founding member of several IPA entities. Carl is married, with two grown children and four grandchildren. ×

Alexsis Desrochers

Vice President, Value Based Programs, Magellan Complete Care

Coming Soon! ×

Meena Dayak

Executive Vice President, Market Intelligence, OPEN MINDS

Meena Dayak

Executive Vice President, Market Intelligence, OPEN MINDS

Meena Dayak brings over 20 years of experience in the health and human services field to the OPEN MINDS team. Ms. Dayak currently serves as the Executive Vice President of Market Intelligence. Her areas of expertise include organizational strategy analysis and execution, marketing plan strategy and management, media relations strategy development and implementation, and digital media planning and development.

Before joining OPEN MINDS, Ms. Dayak served as Vice President of Integrated Media and Communications with the American Public Power Association in Washington D.C. In this role, she led strategic planning, branding, and corporate communications, enterprise-wide content management, and internal and external partnership development. Ms. Dayak participated in needs analysis and organizational decision making as part of the senior leadership team. She directed a high-energy team and external contractors in growing industry profiles, services, and impact through award-winning owned, earned, paid, and shared media. Ms. Dayak also directed content creation and dissemination to enable local community outreach by 1,200-member electric utilities.

Previously, Ms. Dayak served as Vice President of Marketing and Communications with National Council for Behavioral Health in Washington D.C. In this role, she directed member marketing, media relations, public education, conference programming, and publishing projects. Ms. Dayak built the department from one staff person to 10 communications and event specialists. She significantly raised the profile of subject matter experts among association staff, board, and members. She also managed relationships with corporate partners, including pharmaceutical and insurance companies. Ms. Dayak also served as the Director of Marketing and Communications for the National Council for Behavioral Health before becoming the Vice President of Marketing and Communications.

Before her time with the National Council for Behavioral Health, Ms. Dayak was the Senior Account Manager and a Copywriter for the U.S. Pharmacopeial Convention in Rockville, MD. Ms. Dayak also served as an Account Manager and Copy writer for O’Connell Meier in Alexandria, VA.

Ms. Dayak attended Harvard University, John F. Kennedy School of Government, Executive Education for Strategic Frameworks for Nonprofit Organizations. She also has an M.A. in Public Communications from the American University, Washington D.C.

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Drew Di Giovanni

Senior Associate, OPEN MINDS

Drew DiGiovanni, MPH, FACMPE, brings over thirty years of marketing, management, and strategy experience to the  OPEN MINDS team.  This broad knowledge has contributed to his success in service innovation, service line development, and market positioning.

Mr. DiGiovanni previously served as the Vice President of Quality for Premise Health/ CHS Services.  In this role Mr. DiGiovanni led the development and implementation of a performance management program 150 clinic locations in thirty-eight states.  When the organization completed a merger with Take Care, he led the integration plan for 500 service locations.   Throughout his tenure with Premise Health, Mr. DiGiovanni was also responsible for patient satisfaction, clinical quality, risk management, facilities and compliance auditing, operational efficiency and workflow redesign, policy management and document control, and patient safety programming.

Prior to his work with Premise Health, Mr. DiGiovanni served as the Director of Education and Distance Learning for the Medical Group Management Association (MGMA).  During his tenure, he directed a revenue center of over ten million dollars and maintained consistent increase in revenue with a ten to fifteen percent growth yearly.

In this role, Mr. DiGiovanni developed a comprehensive curriculum in ambulatory care administration, with focus on operational efficiency, finance, compliance, and executive leadership.   He also created a professional bootcamp for MGMA.

Earlier in his career, Mr. DiGiovanni served in multiple roles with the Mendocino Community Health Clinic in Ukiah, California including Director of Marketing & Strategic Planning, Director of Operations and Director of Support Services.

In addition to his commercial experience, Mr. DiGiovanni was also an  Associate Professor position at Regis University in Denver.   He developed and taught courses in marketing for for physicians and administrators in the university’s Healthcare MBA program.  Mr. DiGiovanni also co-developed the online curriculum for Healthcare Marketing for the institution. ×

Dominick DiSalvo, MA, LPC

Corporate Director of Clinical Services, KidsPeace

Dominick DiSalvo is the Corporate Director of Clinical Services at KidsPeace. He completed his Graduate and Post Graduate education at LaSalle University earning a MA in Clinical Counseling and is a Licensed Professional Counselor. He has been an Adjunct Professor of Psychology at Lehigh Carbon Community College. Dominick has worked in the mental health field in numerous capacities for over the past 13+ years. Dominick was offered the opportunity to become one of the first in the state of Pennsylvania to become nationally certified as a Trauma Focused Cognitive Behavior Therapy (TF-CBT) therapist and was first in the nation to be re-certified in 2018. At KidsPeace, Dominick has developed clinical programming with the emphasis on Trauma-Informed, Family/Youth Led, Data-Driven, and Evidence-Based interventions helping to ensure holistic care of families. This led to KidsPeace’s residential program becoming designated as an Evidence Based Program by EPIC for the use of TF-CBT.  His work continues to look for innovative and data-led ways to ensure KidsPeace is on the for-front of bringing hope, help and healing to children, adults and those who love them. ×

Nick Filarelli

Program Director, Core Services of Northeast, TN

Nick Filarelli, Program Director at Core Services of Northeast Tennessee. Nick has worked for 13 years with individuals with IDD, beginning his career as a Direct Support Professional. In his current role Nick serves as an enabling technology “champion” for Core Services, working to transform the agency into a technology first organization and promoting the use of tech to help people achieve true independence and a desired life. Over the past two years, Core Services’ enabling technology Program has grown from zero to now 25 percent of the people they support benefiting from technology-based supports. ×

Sharon Hicks

Chief Information Officer, Community Behavioral Health

Sharon Hicks

Chief Information Officer, Community Behavioral Health

Sharon Hicks has more than 30 years of experience in the health and human service field. She has extensive experience and wide range of expertise in health plan management, in clinical operations management, and technology.

Prior to joining OPEN MINDS, Ms. Hicks spent two decades in a number of executive positions within the University of Pittsburgh Medical Center (UPMC) system and within its health plan division.   Ms. Hicks served as the Chief Operating Officer for Community Care Behavioral Health, a managed behavioral health organization.  She was responsible for all aspects of the organization’s operations including fiscal, information systems, the claims processing department, and the design of clinical systems. In addition Ms. Hicks managed the day-to-day operations of including human resources, facilities, purchasing, and security.

Ms. Hicks also served as the Vice President, Internet Strategy, UPMC Insurance Services Division and, since 2002, as the Chief Executive Officer of Askesis Development Group, Inc. since May of 2002. In this role, Ms. Hicks was responsible for the growth of the company, profitability of the company, and the direction of software development.

Ms. Hick started her impressive health care career as a psychiatric social worker before being promoted to Assistant Director of Social Work. Prior to her executive promotions, Ms. Hicks served as a Clinical Administrator for both Ambulatory Services and Emergency and Intake Services at the UPMC Western Psychiatric Institute and Clinic. In this role, Ms. Hicks managed the behavioral health division, the budgets for all departments, and implemented new software replacing paper billing for clinical services.

Ms. Hicks received both her Masters of Business Administration and Masters of Social Work degrees from the University of Pittsburgh. Before pursuing her graduate education, Ms. Hicks received her Bachelor’s Degree in Psychology.

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Joy Holman

Senior Director of Payer Initiatives, Genoa Healthcare

Joy Holman

Senior Director of Payer Initiatives, Genoa Healthcare

Joy is responsible for developing and maintaining relationships with payer organizations. Her focus is on bringing strategic and innovative thinking to deliver new performance-based reimbursement models to payers. She has an extensive background in pharmacy, joining Genoa Healthcare in 2012 as a pharmacy site manager in Toledo, Ohio, before moving into positions in both sales and operations. Before joining Genoa Healthcare, Holman worked for Meijer Pharmacy for over 10 years as a pharmacist and area relief coordinator, coordinating schedules of 12 stores. In addition, Holman performed immunizations for the Meijer Pharmacy Stores, was a diabetic specialist, and handled inventory management. She was also OUTCOMES trained and specialized in Health Risk Management. Joy received her Bachelor of Science in Pharmacy, with a minor in Biochemistry, from the University of Toledo. ×

Charles Ingoglia

President & Chief Executive Officer, National Council for Behavioral Health

Charles Ingoglia

President & Chief Executive Officer, National Council for Behavioral Health

With more than 20 years of experience in behavioral health, Charles Ingoglia has worked as a provider, advocate, and educator for government and public sector organizations. Prior to becoming President and CEO of the National Council for Behavioral Health, Ingoglia served as the Senior Vice President of Public Policy and Practice Improvement, where he directed the federal and state affairs function of the National Council, and oversaw practice improvement and technical assistance programs offered to more than 500,000 behavioral health professionals across the U.S. His efforts have centered on key issues such as parity, healthcare reform, and improving the experience of mental health and addictions care and treatment engagement. Before joining the National Council, Ingoglia provided policy and program design guidance to the Substance Abuse and Mental Health Services Administration.

He also has directed state government relations and service system improvement projects for the National Mental Health Association, served as a policy analyst for the National Association of Social Workers, and designed educational programs for mental health and addictions professionals at the Association of Ambulatory Behavioral Healthcare. He has worked in a transitional shelter with homeless persons and provided individual, group and couples counseling at the Whitman-Walker Clinic in Washington, DC. Ingoglia is adjunct faculty at the George Washington University Graduate School of Political Management. ×

Andy K. Kelly

Director, Provider Value Optimization, Optum Behavioral Health

Andy K. Kelly

Director, Provider Value Optimization, Optum Behavioral Health

Andy joined the health care industry full-time when he joined Epic, implementing electronic medical records in large health systems across the country. After spending more nights in hotels instead of his own bed, Andy joined UnitedHealth Group in 2015 to work in program management and consulting, those insights were quickly put to work across many initiatives including population health solutions implementations, IPA network builds and total cost of care efforts. Transitioning to Optum Behavioral Health in 2019 as the Director of Provider Value Optimization, Andy now leads value based program and alternative payment program strategy and development. Andy has a BA in Communications from the University of Dayton and a Healthcare MBA from the University of St. Thomas in Minnesota. Andy lives in St. Paul with his wife, Maggie, and two young kids, Finn (3) and Hazel (1). ×

David Klements

President & Chief Executive Officer, Qualifacts Systems, Inc.

David Klements

President & Chief Executive Officer, Qualifacts Systems, Inc.

David Klements joined Qualifacts in 2007, when he immediately began the process of transitioning the growing technology startup to the marketing-leading SaaS EHR for behavioral health and human services providers that it is today. During his tenure he has led Qualifacts through recapitalizations in 2014 and 2019, as well as overseeing 1000% growth in the company’s customer base, a record which landed Qualifacts on the INC 5000 list of America’s fastest-growing companies three years in a row.

Prior to Qualifacts, David spent 19 years in management positions that included Vice President of SunGard Availability Services and General Manager of Inflow, which was later acquired by SunGard.

“I recognized the potential Qualifacts had, through our CareLogic EHR platform, to change how behavioral health and human services providers operate,” Klements says. “Over the years we have been able to grow alongside those providers, giving them the tools they need to operate efficiently, capture revenue more quickly and improve and expand the valuable and much-needed services they provide their clients.”

Klements is a graduate of the University of Wisconsin, and also has completed programs at the University of Madrid in Spain and the Kellogg School of Management at Northwestern University. He has served on the Board of Directors of the Nashville Entrepreneur Center and was recognized with the 2011 NEXT Entrepreneur of the Year award. ×

Nicole Lawson, Ph.D.

Deputy Executive Director/ Chief Operating Officer, Oakland Community Health Network

Nicole Lawson, Ph.D.

Deputy Executive Director/ Chief Operating Officer, Oakland Community Health Network

Nicole Lawson, Ph.D., is Deputy Executive Director and Chief Operations Officer of Oakland Community Health Network (OCHN), in Troy, Michigan. She oversees strategic planning and implementation of operational functions and leads practice improvement and outcome-based strategic initiatives. Dr. Lawson received her Bachelor’s degree in counseling psychology from Rochester College, her Master’s degree in counseling psychology from Siena Heights University, and her Doctorate of Philosophy in business administration from Northcentral University. Her leadership and commitment promotes quality services for individuals supported by the public mental health system.

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Amy Ley-Sanchez, MSW

Chief Clinical Officer, Hillsides

Amy Ley-Sanchez initially had dreams of becoming a screen writer/director that over time, four kids, 3 dogs, 1 cat, 2 tortoises and 1 husband evolved into her current role as the Chief Clinical Officer at Hillsides. Hillsides’ rich history in Pasadena, California traces its roots as a safe home for abandoned, neglected and/or abused children at the turn of the 20th century. Today, Hillsides offers an array of services to the communities of Los Angeles County. As the Chief Clinical Officer, Amy oversees client engagement, professional development, innovation and growth strategies and research and development of new programming. Writing, creating and connecting are three key activities that fall under Amy’s purview- giving her a chance to tap into her first dreams of a life in the arts and creating a cross walk into non-profit leadership in a changing behavioral landscape. As a recent ELI alumn, Amy was able to integrate and sustain a leadership module for behavioral health leaders at Hillsides that introduces topics related to fine tuning one’s book of business, iteration and creating agility and workforce retention/engagement. ×

Mike Lyons

General Counsel, Mosaic

Mike joined Mosaic in 2013. He brings more than 15 years’ experience in the regulatory and legal field. Prior to joining Mosaic, he served for 10 years as corporate counsel for a major health insurance company specializing in privacy and security issues, complex business arrangements and health care reform. In his role at Mosaic, Mike oversees the legal, compliance and government relations teams. Mike holds a bachelor of arts from Louisiana Tech University in Ruston, Louisiana and a juris doctor from Creighton University in Omaha, Nebraska ×

Cindy Mahan

Chief Executive Officer, Friendship Community Care

Cindy Mahan

Chief Executive Officer, Friendship Community Care

Ms. Mahan established Friendship Community Care (FCC) in 1972. She has served as CEO for over 48 years and developed FCC as one of the largest Statewide developmental disability and behavioral health providers. FCC has 54 facilities across the state with over 1,600 employees.

FCC provides a comprehensive array of services for diversification in children and adults with developmental disabilities, early intervention, therapies, housing assistance (10 housing corporations), supportive living, elderly day centers, behavioral health, and foster care services. FCC also provides employment transition systems services for over 20 school districts.

Ms. Mahan is civically engaged and has served as Secretary for American Network of Community Options and Resources’ (ANCOR) Board of Directors and currently supports the Arkansas Governance Act since the 1990’s. She has served as President for the Arkansas State Providers Association and still serves as a Board Member.

She is a Member advising the development of the Provider-Led Arkansas Shared Savings Entity (PASSE) and the Arkansas Provider Coalition. She is a Board Member for Arkansas Provider Coalition doing business as Summit Community Care (Provider Led PASSE). She is working with the Managed Care Company (MCO) leading a new model assuring provider’s control the MCO structure payments and decision making.

Ms. Mahan has developed a grass roots statewide advocacy state grant to develop Champions for sustaining programs for individuals with disabilities. She has been heavily involved in governmental relations activities and is a lifelong advocate for developing and protecting systems for individuals with developmental and behavioral health disabilities. ×

Uday Madasu

Chief Information Officer, The Jewish Board

Uday Madasu

Chief Information Officer, The Jewish Board

Uday Madasu is the Chief Information Officer at The Jewish Board which is the largest Health and Human Services agency in New York City. He has worked in healthcare for the last 18 years and has hands-on experience implementing and managing healthcare information systems and also has extensive knowledge of healthcare financial and operational management. ×

Joseph P. Naughton-Travers, EdM

Senior Associate, OPEN MINDS

Joseph P. Naughton-Travers, EdM, Senior Associate, has more than 30 years of experience in the health and human service field. In this tenure as senior associate with OPEN MINDS since 1998, he has served as lead of dozens of client initiatives, served as editor of OPEN MINDS publications, and is the author of many groundbreaking articles and presentations.

Mr. Naughton-Travers brings to OPEN MINDS a broad range of experiences in private and public sector delivery of behavioral health and social services. He started his career as a behavioral health clinician, working in both child welfare and community mental health clinic settings. Subsequently, Mr. Naughton-Travers held a senior business operations management position for a psychiatric hospital system and its community mental health clinics.  Later, he was vice president of a firm specializing in information systems and billing and receivables management for community-based mental health programs.

Since joining OPEN MINDS, Mr. Naughton-Travers has developed business solutions for provider and professional organizations, state and county government, technology companies, and venture capital firms. His primary areas of expertise include strategic planning and metrics-based management, electronic health record (EHR) and technology selection and implementation, operations improvement, and corporate compliance. For the past decade, over half his consulting practice has focused on aiding organizations in technology selection and implementation, including all aspects of strategic technology planning, functional specifications development, request for proposal development, vendor selection, and contracting.

He has written numerous articles, including “Winning the Human Resource Wars: Tried, True and New Strategies for Behavioral Health and Social Service Organizations,” “Five Pillars of Management Competency,” “Data Driven Decision Making: Moving to an Organizational Measurement Culture,” “Survival of the Smartest: What is Your Organization’s Information Literacy IQ?,” and “Strategic Human Resource Management: Aligning Compensation with Employee Performance and Organizational Strategy.” Mr. Naughton-Travers is also a nationally recognized speaker, having conducted hundreds of executive and professional executive training events around the nation.

Mr. Naughton-Travers received his Bachelor’s degree from Miami University of Ohio and his Masters’ of Education in Counseling Psychology from Boston University. ×

M. Brad Nunn, Ph.D.

Vice President, Quality, Centerstone

M. Brad Nunn, Ph.D. serves as Vice President for Quality at Centerstone in Tennessee.  Centerstone is a not-for-profit organization that is one of the nation's largest providers of community-based behavioral health care. Dr. Nunn obtained a Ph.D. in Clinical Psychology from Auburn University and has been licensed as a Clinical Psychologist in the state of Tennessee since 1988.  He spent the first 15+ years of his career providing psychotherapy, clinical supervision, and psychological evaluations before moving into his current role focusing on planning for and measuring improvement in care and services.  He provides feedback to management regarding whether care and services meet the expectations of customers and he provides leadership and direction for the Quality Improvement Department.   Dr. Nunn helped establish a research and analytics department at Centerstone that has since gone on to become Centerstone’s Research Institute.  He has been a leader in Centerstone’s involvement in the CMS Transforming Clinical Practice Initiative designed to help clinicians and practices achieve large scale health care transformation, successfully participate in value-based payment arrangements, and improve the quality of care. He served on the Transformation Advisory Board for a regional Practice Transformation Network (COSEHC/QualityImpact).  Dr. Nunn also successfully led Centerstone’s preparations for and response to the state of Tennessee’s implementation of an Episode of Care based payment model. ×

Monica E. Oss

Chief Executive Officer, OPEN MINDS

Monica E. Oss, M.S., Chief Executive Officer and Senior Associate, is the founder of OPEN MINDS. For the past three decades, Ms. Oss has led the OPEN MINDS team and its research on health and human service market trends and its national consulting practice. Ms. Oss is well known for her numerous books and articles focused on the strategic and marketing implications of the evolving health and human service field. She has unique expertise in payer financing models, provider rate setting, and service pricing. She has led numerous engagements with state Medicaid plans, county governments, private insurers, managed care programs, service provider organizations, technology vendors, neurotechnology and pharmaceutical organizations, and investment banking firms – with a focus on the implications of financing changes on delivery system design.

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Neha Patel, LPC

Director Care Delivery Transformation - Southeast Region (VA, KY, GA), Anthem, Inc.

Neha Patel, LPC

Director Care Delivery Transformation - Southeast Region (VA, KY, GA), Anthem, Inc.

Neha Patel is the Director of Community Transformation for the Southeast Region for the Enhanced Personal Health Care (EPHC) Program at Anthem. The EPHC program focuses on improving value based care within care delivery systems in healthcare. She takes great pride in finding operational, clinical and strategic opportunities to support providers to achieve the Quadruple Aim - improve quality, lower cost and improve provider/patient satisfaction.

Neha is a Licensed Professional Counselor (LPC) receiving her Masters in Counseling Psychology from the University of Denver. She also holds a Masters in Management from Colorado State University. Neha has worked as a therapist in a variety of roles including private practice, inpatient and residential settings, and community mental health centers.

With a background and passion in behavioral health, Neha has utilized her experience and knowledge over her career to develop, promote, and support implementation of BH Integration through her work in the EPHC program at Anthem as well as through community programs/partnerships such as the 4 year SIM Grant in Colorado.

Finally, Neha enjoys living in Colorado and all the benefits of the outdoor life with her husband and daughter. ×

AJ Peterson

VP/GM CareGuidance, Netsmart

AJ Peterson maintains an efficient client-focused model around connectivity and consumer-engagement technologies, and develops value-based connections among clients, suppliers and partners in the healthcare market.

Before joining Netsmart, AJ was an area operations director at Concentra Medical Centers, where he managed medical outpatient facility operations, sales development, customer relationships and personnel development.  He has participated in the Office of the National Coordinator’s Data Segmentation for Privacy project, and currently serves on the Advisory Council for Carequality, which provides a national-level, consensus-built, common interoperability framework to enable exchange between and among health data sharing networks.

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Timothy J. Pisula

Executive Vice President, OPEN MINDS

Timothy J. Pisula brings over thirty years of financial accounting, medical practice management, and contract administration experience to the OPEN MINDS team. This knowledge has contributed to his success in business management and information technologies.

Before joining OPEN MINDS, Mr. Pisula served as Executive Director of Fayette Health Management (FHM) where he was responsible for the administrative leadership of FHM, which consisted of primary care, hospitalist and specialty physician practices, based in Uniontown, Pennsylvania. Mr. Pisula also served as a liaison with the Uniontown Hospital and Fayette (County) Regional Health System leadership teams and helped facilitate the 2012 joint venture between UPMC and FHM.

Prior to joining FHM, Mr. Pisula was Program Director at Excela Health and was responsible for the launch of the Excela’s Outpatient Advanced Wound Care program at Westmoreland Hospital in Greensburg, Pennsylvania. Prior to the Excela Health assignment, Mr. Pisula was Co-Founder and Chief Operating Officer of Foundation Radiology Group (FRG) in Pittsburgh, Pennsylvania. He was responsible for guiding FRG through its development stage, assisting with business planning, physician recruiting, sales, marketing, public relations, operations, partnership alliances, legal, accounting, information technologies, and working-capital fundraising strategies.

Prior to joining FRG, Mr. Pisula was Executive Vice President and Chief Technology Officer for U.S. Wireless Online Inc., and Founder and CEO of Wireless1.Net, LLC. Mr. Pisula has also served as Chairman of the Board of Directors of WhereverTV, an innovative Internet Protocol Television (IPTV) solutions provider based in Pittsburgh, Pennsylvania. Mr. Pisula also was one of the founders of LiveWire Ventures, LLC, an investment and management services firm focused on providing software solutions and software as a service (SaaS) provider to the broadcast media and wireless telecommunications industry, where he served as Chief Technology Officer. Mr. Pisula also served as President and CEO of LiveWire portfolio company Orcom Solutions and served on the Board of Directors of Rate Integration, Inc. and HO Systems, Inc. Prior to forming LiveWire Ventures, Mr. Pisula served as Vice President and Chief Technology Officer at PriCellular Corporation, a publicly-traded telecommunications company, and CellularONE franchise until its 1998 sale to a financial acquirer affiliated with AT&T Wireless Services, Inc. Before joining PriCellular, he spent nine years with AT&T Wireless Services, rising to the position of Vice President, Technical Operations, where he was responsible for that company’s network operations in the Northeast Region. Previously, he held senior management posts in engineering, network operations, information technologies, and billing services for McCaw CellularONE/AT&T Wireless Services and early in his career functioned as an Accounting Systems and Management Consultant with Touché, Ross & Company.

Mr. Pisula is a graduate of the Katz School of Business at the University of Pittsburgh where he completed a Graduate Entrepreneurial Fellowship in Business Administration. Before completing this program, he received his B.S. Degree in Computer & Information Science from the University of Pittsburgh. Mr. Pisula earned his A.A.S. Degree in Data Processing & Accounting from the Westmoreland County Community College, where he was recognized as Distinguish Alumnus in 2007.

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Allison Rizer, MHP, MBA

Former Vice President of Strategy & Health Policy, UnitedHealthcare

Allison Rizer, MHS, MBA is the former Vice President of Strategy & Health Policy at UnitedHealthcare where she focused on issues related to Medicare-Medicaid integration. In this capacity, Allison addressed and anticipated the evolving policy landscape in an effort to promote sustainable solutions to serve individuals dually eligible for Medicare and Medicaid. She is a champion of policy and program design efforts both internally and externally that minimize burdens and barriers for dual eligibles navigating the complex healthcare and social services systems.

Prior to joining UnitedHealthcare, Allison worked with The Lewin Group, a healthcare and human services policy consulting firm. While at Lewin, Allison’s work focused on vulnerable, aging populations. She led numerous projects with the Centers for Medicare & Medicaid Services, the Assistant Secretary for Planning and Evaluation, and the Office on Women’s Health involving the Medicare population and older lesbian and bisexual women. Her work at Lewin strived to improve health outcomes and programmatic experiences for these individuals.

Allison has a Master of Health Science in Health Policy from Johns Hopkins University School of Public Health and a Master of Business Administration with a focus on Healthcare from University of St. Thomas. ×

Joe F. Rutherford, MA, MBA

Chief Executive Officer, Gracepoint

Joseph F. Rutherford, M.A., M.B.A., is the Chief Executive Officer of Gracepoint, Inc., in Tampa, Florida. He has extensive professional experience in managing community-base behavioral service delivery, including financial and technology management.

As CEO of Gracepoint (rebranded from Mental Health Care, Inc.), Joe manages a $36 million community mental health agency. Prior to his current position, Joe served as the Chief Executive Officer of Avita Community Partners, a Georgia community service board. Prior to joining Avita, he was the Assistant Director of Northside Mental Health Center in Tampa, overseeing the administrative functioning at this organization.

Areas of Expertise

  • Administrative and leadership of service provider organization
  • Financial management and design of financial indicator systems
  • Development of funding and clinical program initiatives
  • Managed care implementation and revenue maximization

Professional Highlights

  • Chief Executive Officer of Gracepoint, Inc.
  • Chief Executive Officer, Avita Community Partners
  • Associate Director, Northside Mental Health Center
  • Partner, Behavioral Management Solutions
  • Quality Assurance Director, Helen Ross McNabb Center

Joe’s current focus is the integration of health care within a large Behavioral Health organization. Working closely with local FQHCs and hospital systems, models for care are now being finalized to better coordinate the health care for the patients served. Prior to this, he led the turn-around process necessary for a Georgia Community Service Board suffering from a $4.8 million reduction in funding. Mr. Rutherford also became a certified independent consultant with CMHC Systems, and was involved in management activities ranging from new system implementations to managed care information systems setup.

Mr. Rutherford started his career working as a Licensed Psychological Examiner for the Clinton City School System. After three years in this role, he was appointed as the Assistant Administrator and Director of Quality Assurance for the Helen Ross McNabb Mental Health Center. Mr. Rutherford directed the implementation and management of the first management information system at the McNabb Center.

Born in Knoxville, Tennessee, Mr. Rutherford received his B.A. and Master degrees in psychology in 1979 and 1982 respectively from Tennessee Technological University. In 1995, he completed a Master’s in Business Administration (MBA) with Nova Southeastern University. ×

Mandi Ryan, MSN, RN

Director Healthcare Innovation, Centerstone

Mandi Ryan, MSN RN is Director of Healthcare Innovation for Centerstone, a national, private, not-for-profit 501(c) (3) healthcare organization. She is the Health Link Administrator, which provides Health Home services by promoting whole-person care coordination, health promotion, and wellness coaching to adults, children, and adolescents across all of the organization’s twenty-one outpatient clinics throughout Tennessee through value-based contracts.

She serves as the Project and Clinical Director for a Substance Abuse and Mental Health Service Administration (SAMHSA) Minority AIDS Initiative: Service Integration (MAI-SI) grant, which provides HIV prevention services. She is also the Project Director for a Substance Abuse and Mental Health Service Administration (SAMHSA) Targeted Capacity Expansion-HIV Program (TCE-HIV) grant, which provides substance use disorder treatment and HIV prevention services. She serves as Site Principal Investigator for a Patient-Centered Outcomes Research Institute Study comparing two self-management programs.  She has served as the Project Director for two Substance Abuse and Mental Health Service Administration (SAMHSA) Primary and Behavioral Health Care Integration (PBHCI) grants, which provide Health Home services to adult clients in Nashville and Clarksville, resulting in improved mental and physical health outcomes.

Under her leadership, Centerstone became one of the first providers to receive accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF) as a Behavioral Health Home for children and adults in May 2015 in four of the organization’s outpatient clinic and in May 2016, received Health Home accreditation in all of the organization’s outpatient clinics throughout Tennessee.

Ryan has over nineteen years of experience in nursing, behavioral health, primary care and integrated services. She received her MS in Nursing in Leadership and Administration from Walden University, her RN Nursing Degree from Baptist Health Systems and her BS in Biology from Ouachita University.

Honors

Nashville Medical News Women to Watch

In the News

Behavioral Healthcare Executive - What Works: Centerstone improves outcomes through health home model

The Tennessean - Centerstone takes comprehensive approach to health care

Nashville Public Radio - How TennCare Hopes To Save Money Treating Mind And Body Of Vulnerable Patients ×

Kathy Szafran, MA, LPC

Executive Director, Mountain Health Promise, Aetna

Kathy F. Szafran, MA, LPC, is the Executive Director of Mountain Health Promise, Aetna Better Health West Virginia. She is the former President and CEO of Crittenton Services of West Virginia. Ms. Szafran has over 25 years of behavioral health experience encompassing senior level management, program and policy development. She is a qualified expert witness for legal proceedings regarding the clinical treatment of abused children.

Ms. Szafran has presented workshops at numerous national conferences and she has presented at Congressional briefings related to gender responsive-trauma focused care for marginalized girls. In 2016 she presented at The White House, specific to trauma-informed approaches in schools. She successfully integrated the ARC (Attachment, Self-Regulation and Competency) trauma-treatment framework into both residential and rural community based behavioral health services.

Ms. Szafran is currently a peer reviewer and team leader for the Council on Accreditation. Co-Chair of the West Virginia ACEs Coalition. Board member for West Virginia Kids Count. She is active with the National Crittenton Foundation, advocating for best practices, specific to trauma focused- gender responsive services for multi-system involved girls.

Ms. Szafran is a recipient of the Commissioner’s Award from the US Department of Health and Human Services, Committee on Child Sexual Abuse. She holds a master’s degree from West Virginia University and is a Licensed Professional Counselor with a certification in Traumatic Stress Studies from the Trauma Center at the Justice Resource Center. ×

Jeremy Ulderich

Director of Education Consultation and Development, Grafton Integrated Health Network

Jeremy Ulderich

Director of Education Consultation and Development, Grafton Integrated Health Network

Jeremy is an educator with 19 years’ experience in the private nonprofit sector. He has served clients as a special education teacher, principal, and now director. ×

Sonni Vierling, MA

Vice President, PACE Center, Community-based Services , Orchard Place

Sonni Vierling, MA

Vice President, PACE Center, Community-based Services , Orchard Place

Sonni Vierling is the Vice President of Orchard Place PACE Center, joining the organization in 2013.  Orchard Place is Iowa’s only pediatric community mental health center for the state and provides inpatient, outpatient and community programs serving 9,000 children annually.

The Integrated Health Home Program is one of 12 community-based programs Sonni oversees at the PACE Center.

Sonni has over 25 years experience in public health and human services.  Prior to Orchard Place, she worked at the Iowa Department of Public Health where she ran statewide programs that ranged from improving early childhood assessments in medical practice settings to increasing access to healthcare coverage for low-income children.  At a local level, Sonni worked directly with children and families as a community-based provider in homes and school settings.

She has a BA in Psychology at Grinnell College and an MA at the University of Iowa in Education and Women’s Studies. ×

Elizabeth Wendel, MSW, LSW

Business Project Program Manager, Aetna

Elizabeth Wendel, MSW, LSW, a business project program manager for Aetna. Ms. Wendel began her career in child welfare with the study and implementation of Family Finding program in the city of Philadelphia and state of Pennsylvania. She served in multiple positions, including program director of the Family Finding program at Turning Points for Children for nearly ten years. This program served over 10,000 children in her tenure, and connected them with more than 23,000 committed supports. Ms. Wendel is also a certified clinician specializing in trauma work and is trauma informed practice certified. Ms. Wendel has joined a collaborative effort with Aetna to inform change practice for Aetna’s amazing change agent work for special populations, particularly young people in foster care.

Ms. Wendel was recognized for the Eloquent Rising Leader Scholarship at the Alliance Senior Leadership Conference in 2019 and wrote the presentation for the 2020 conference. Ms. Wendel has also been published in The Chronicle for Social Change and is the recipient of the Aetna Community Heard Award in 2019.

Ms. Wendel holds a Master’s degree in social work from Temple University and completed her dissertation on the effects of social isolation amongst young people in care. Ms. Wendel is an adoptive parent and lives with her family in Philadelphia. ×

Jon Wolf

President & Chief Executive Officer, Pyramid Healthcare, Inc.

Jon Wolf

President & Chief Executive Officer, Pyramid Healthcare, Inc.

JONATHAN WOLF, is the President and Chief Executive Officer of Pyramid Healthcare, a provider of behavioral health services headquartered in Pennsylvania. Founded by Mr. Wolf in 1999 with one facility in Altoona, PA, Pyramid now owns and operates 89 behavioral healthcare facilities in Pennsylvania, North Carolina, Maryland, New Jersey, Georgia and Connecticut, employing over 2,400 professionals and has annual revenues of over $200 M. Since it’s inception in 1999, Pyramid has grown into one of the largest privately owned behavioral healthcare systems in the United States with its vertically integrated system of care which includes a broad array of services and facilities including:

  • 1300 detoxification/rehabilitation beds for chemical dependency and mental health treatment
  • 63 outpatient chemical dependency and mental health treatment facilities
  • 17 medication assisted treatment programs
  • 7 eating disorder treatment programs
  • 6 private schools for severely autistic children

Trained as a professional hospital administrator, Jon is a Pennsylvania native with a Bachelor’s Degree from Penn State University and a Master’s Degree from the George Washington University in Washington D.C. Before returning to Pennsylvania, Jon ran free-standing psychiatric and substance abuse treatment systems in Atlanta and Augusta, Georgia, Salt Lake City, Utah and Toledo, Ohio. ×