Deb Aldridge

Deb Aldridge, a seasoned healthcare professional with over 28 years of experience, specializes in Practice Transformation, Clinical Informatics, and Quality Improvement. Currently serving as Chief Networking Officer at Alera Health, she leads a multidisciplinary team in identifying improvement opportunities across healthcare settings and driving meaningful improvement. Deb’s role involves mentoring staff and providing direct practice coaching to ensure alignment with organizational goals. Her extensive expertise stems from previous work at Community Care of North Carolina and the Beacon Community Program nationally, where she spearheaded cross-functional quality improvement projects and implemented cutting-edge health IT solutions. Throughout her career, Deb has demonstrated a commitment to advancing healthcare through innovation and collaboration. Her leadership and expertise make her a trusted resource in the field, driving transformative change and optimizing patient care outcomes through the integration of technology and process improvement initiatives.
Vikhaas Aurora

Vik Aurora is CEO and Founder of Hello It’s Me®, a digital platform advancing social engagement, independence, and workforce readiness for individuals with intellectual and developmental disabilities. He is a three-time entrepreneur, having built and scaled education technology platforms through Focus EduSolutions, where he led the development of digital learning systems used by millions of learners globally, resulting in a $275M exit. Vik has driven the commercialization of Hello It’s Me® securing Medicaid waiver adoption, establishing state agency partnerships and integrating coaching, learning, and peer connection into a unified IDD platform. Vik holds an MBA from Northeastern University in Boston.
Aaron Baca

Aaron joined Vista Care in 2024 to help lead the development of the next wave of tech-enabled I/DD services. Before Vista Care, he founded Mox Capital, where he partnered with innovative healthcare companies focused on reducing costs and enhancing outcomes. Aaron also served as Head of Healthcare and Life Sciences at Kingfish Group, where he sourced investment opportunities and drove strategic growth for portfolio companies. He holds a BA from Stanford University and a Master’s Degree from Oxford University.
Amanda M.V. Bartz, LCSW-R

Amanda Bartz serves as Endeavor’s Vice President of Clinical Operations, providing strategic oversight of program development, quality assurance, and service delivery across the organization. She began her career at Endeavor in 2008, working directly with children, adolescents, and families, which is an experience that continues to inform her commitment to reducing barriers to care and expanding access to effective, equitable treatment. With a strong background in trauma-informed care and systems of coordination, Amanda plays a key role in advancing Endeavor’s integrated model of care. In this feature, she offers a behind-the-scenes perspective on the agency’s work to support youth, families, and underserved populations, highlighting how Endeavor’s approach fosters resilience and sustainable outcomes from the ground up.
Michel Birnbaum

Michel is co-founder and CEO of Mindsigns Health™ Inc a cloud-based neuropsychiatry platform with international collaborations and partnerships.
Michel is currently Director of Entrepreneurship and Research Translation at NTU-SCELSE, working on technology commercialization via spinoffs and industry collaborations and partnerships, strategy and corporate development.
During that time he was also responsible for the development and operations, from 2019-2022, of the Singapore National Biofilm Consortium, creating partnerships in the US, UK and EU and funding proof of concept and tech transfer projects between academia and industry.
Michel was a lecturer for the MIT-SMART ACT program where he developed and taught the course “Lab to Market”.
He is also co-founder and advisor to two other healthcare spinoffs involved in anti-microbials and microbiome.
Michel has held board positions with a number of technology and healthcare growth companies internationally, in operational and advisory roles and has managed technology & healthcare IPOs on both European markets and NASDAQ as well as M&A and investments.
Michel served as Vice Chairman of the Singapore Venture Capital Association (SVCA) and was a member of the Executive Council of BioSingapore. Michel won the SVCA’s Highest Impact VC/PE-Backed Company Non-Executive Board Member award in 2013
Michel holds a B.Sc. in Aerospace Engineering from the NYU Tandon School of Engineering (PINY) and attended General Electric’s Advanced Engineering program. Michel was a graduate of General Electric’s Edison Program. He earned his MBA from the London Business School and has certifications in machine learning, data privacy and QMS for Medtech.
Jennifer Black, MA, LPC

Jennifer Black is a behavioral health executive with more than 28 years of experience advancing whole-person health solutions. As a business development leader at Carelon Behavioral Health, she drives growth strategy and partners with health plans, employers, and government agencies. As a licensed clinician, she brings expertise from state government and nonprofit care delivery to her work, ensuring outcomes remain at the heart of every initiative.
Nora K. Bock, MS, LPC

Nora Bock serves as the Director of the Division of Behavioral Health at the Missouri Department of Mental Health. She is a recognized behavioral health leader focused on strengthening public mental health systems through cross sector partnerships. Her work spans community-based prevention, treatment, and recovery services, as well as forensic services, hospital oversight, and innovative public-private collaborations that increase access and improve outcomes across complex public behavioral health environments.
Nick Boukas, MPA

Nick Boukas is the Director of Behavioral Health Services at the New Mexico Health Care Authority. Mr. Boukas has served in various roles in public service for city, county, regional and state government agencies and national organizations working with the CDC and other Federal agencies on policy and programs. He has been an invited speaker to national and regional conferences speaking on various topics ranging from workforce development to
community engagement. Prior to his appointment in 2023, Mr. Boukas worked at the New Mexico Department of Health. His focus has been to strengthen the behavioral health system to make New Mexico a healthier place. He has a Masters Degree in Public Administration and lives in Santa Fe with his wife and dogs.
Janet Butler

Janet Butler has developed and led residential and individualized support programs for over 35 years, primarily with Community Systems, where she is the CEO and President. Her innovative thinking and dedication to the discovery of each person’s definition of their own happiness have led to scores of remarkable success stories, most notably with persons considered too challenging to ever enjoy community success or live independently.
Ms. Butler received her degree in nursing and later a BS in Nonprofit Management from Skidmore College. She was the Executive Director of Community Systems, Inc. in Massachusetts for more than 20 years, starting the operations and growing the organization to support 250 individuals with more than 350 staff.
Janet assumed the role of CEO upon the retirement of the founders at CSI, who had filled their roles for more than 30 years. Prior to this role, she worked as a nurse in acute care and helped develop one of the first hospice services in southeastern Massachusetts when it was strictly charity responsibility.
Community Systems, Inc. is a group of nonprofit organizations providing support to persons with disabilities in Massachusetts, Connecticut, Virginia, and Delaware. The organization operates primarily in the ID/DD but also provides brain injury services, including to disabled veterans. For the last 15 years, the primary focus of her role has been to help build leaders.
Stuart Buttlaire, Ph.D., MBA

Stuart Buttlaire brings over 35 years of executive, clinical, and policy experience to OPEN MINDS. Dr. Buttlaire has experience in both the public and private sectors of healthcare providing leadership and direction in healthcare delivery. His career has focused on advancing integrated behavioral health and addiction medicine through strategic innovation, system redesign, quality improvement, and sustainable policy reform.
Previously, Dr. Buttlaire was the Regional Director of Behavioral Health and Addiction Medicine for Kaiser Permanente. In this role, Dr. oversaw a $200 million portfolio serving 4.6 million members across 23 emergency departments and 33 medical centers. He led development and operations across inpatient, ambulatory, emergency, call center, and contracted community services, supporting more than 2,500 mental health and substance use disorder providers. His leadership resulted in significant system transformation grounded in person-centered, measurement-based, and integrated care models. Dr. Buttlaire was also the lead Mental Health Representative for State Program Initiatives, including Medicaid (Medi-Cal) and Medicare. He pioneered the design and implementation of two psychiatric inpatient units, including a nationally recognized medical/psychiatric unit for individuals with complex co-morbidities. Additional innovations include integrated urgent services for youth and adults, intensive outpatient programs, multi-family group treatments for severe psychiatric conditions, and a mobile app for eating disorders that earned Kaiser’s Innovation Award.
Dr. Buttlaire is a widely respected advisor on behavioral health policy, legislation, and regulatory strategy. He has worked closely with state and federal agencies on issues of parity enforcement, financing reform, Medicaid redesign, and systems integration. He currently serves as Board President of the Institute for Behavioral Health Improvement, is a Board Member of NAMI California, and sits on the California Hospital Association Behavioral Health Advisory Board. He previously chaired the Behavioral Health Section of the American Hospital Association and was appointed to the AHA Regional Policy Board for the Western U.S.
As a frequent speaker and author, Dr. Buttlaire has published articles and research papers on behavioral health integration, suicide prevention, financing, and policy reform. His work continues to shape strategic direction for public and private behavioral health systems across the country.
Dr. Buttlaire holds a Ph.D. in Clinical Psychology from the California Institute of Integral Studies, an MBA with a concentration in Health Care Management and Finance from UC Irvine’s Paul Merage School of Business, a Master’s in Counseling Psychology from Humboldt State, and a B.A. in Psychology and Political Science from the University of Colorado.
Grant Chamberlain

Grant Chamberlain joined Ziegler in 2015 as a managing director in the Healthcare Investment Banking Practice. With over 25 years of investment banking experience, Grant has dedicated the majority of his career to advising HCIT and tech-enabled outsourced services companies with particular focus on transactions with telehealth companies such as Vimly, CXC, TM2U, Somnoware, Avera eCare, Philips Lifeline / ConnectAmerica, Tridiuum, Anelto, SmartMeter, CancerIQ, Validic, Doctible, CentralLogic, SCI, Regroup, Forefront, Basys, Airstrip, Forefront, IRIS, MDLIVE and Voalte.
Prior to Ziegler, Grant led the mHealth sector coverage at Raymond James – which included telehealth, remote monitoring and wireless healthcare solutions – after spending 25 years advising HCIT and tech-enabled outsourced services companies on a broad variety of M&A, joint ventures/partnerships and private financings. Additionally, Grant has completed dozens of transactions in the physician practice management space with a specific concentration in oncology, having closed over 15 deals in that sector in his career.
Prior to Raymond James, Grant was a principal at Shattuck Hammond Partners, which was acquired by Morgan Keegan. He was also a part of the corporate finance group of General Electric Capital Corporation and the financial services division of GE Medical Systems.
In addition, Grant is an elected Director of the ATA, the leading international advocate for the use of advanced remote medical technologies. He is also on the Board of Directors for The MAVEN Project, which uses telehealth and a network of volunteer physicians affiliated with the nation’s foremost medical school alumni associations to improve healthcare access for underserved populations.
Grant earned a B.A. in finance and investment banking from the University of Wisconsin-Madison.
Justin Chase, LMSW, MBA, FACHE

Justin is a nationally recognized subject matter expert in crisis systems, recovery-oriented systems of care, peer integration, non-profit organizational leadership and development. His expertise also includes developing sustainable, effective and efficient healthcare programs and systems. He has served as a behavioral health administrator, executive, network/program developer, direct practitioner and project manager within the public behavioral health and child welfare system for more than 15 years.
Justin earned Bachelor of Science and Master of Science degrees in Social Work from Arizona State University and holds a Certificate in Nonprofit Management from Duke University. Justin is a Licensed Master Social Worker in the State of Arizona, Certified Professional in Healthcare Quality, Certified Six Sigma Green Belt, Certified Peer Support Specialist in the State of Arizona, Certified Crisis Interventionist by the American Academy of Experts in Traumatic Stress and a Fellow with the National Center for Crisis Management and the American College of Healthcare Executives. Justin also serves on the International Council for Helplines Board of Directors.
Gladys S. Chuy, MHA

Jennifer Craig, MA, MS, LPC, LCPC, SPHR, SHRM-SCP

Jennifer Craig, MA, MS, LPC, LCPC, SPHR, SHRM-SCP, serves as President and CEO of ReDiscover, an innovative Certified Community Behavioral Health Organization dedicated to serving individuals and families throughout Jackson County, Missouri, in the Kansas City metropolitan region.
With more than 30 years of leadership and clinical experience in behavioral health, Jennifer has worked in community-based, residential, and outpatient settings as both a therapist and senior administrator. Her career reflects a deep commitment to expanding access to high-quality mental health services while strengthening organizational excellence.
Jennifer earned her Bachelor of Science from Northwestern University, her Master of Arts in Counseling Psychology from Trinity Evangelical Divinity School, and her Master of Science in Organization and Management with a specialization in Human Resource Management from Capella University. She is licensed as a Professional Counselor (LPC) in Missouri and a Licensed Clinical Professional Counselor (LCPC) in Illinois. In addition, she holds the Senior Professional in Human Resources (SPHR) and the Society for Human Resource Management Senior Certified Professional (SHRM-SCP) credentials, reflecting her dual expertise in clinical leadership and organizational strategy.
A dedicated community leader, Jennifer serves on numerous boards and commissions. She is Chair of the Lee’s Summit Wellness Commission, Chair of CommCARE, and Secretary/Treasurer of the Metro Council of Community Behavioral Health Centers. She also serves on the following boards: Missouri Behavioral Health Council, the Greater Lee’s Summit Healthcare Foundation, the Lee’s Summit Civic Roundtable, Pro Deo Youth Center, and St. Luke’s Hospital Crittenton Children’s Center.
Previously, Jennifer served on the board of the Illinois Association for Behavioral Health and the Lee’s Summit Chamber of Commerce. She is a former member of the Illinois Counseling Association’s Governing Council and Past President of its Lewis and Clark Chapter. Her professional affiliations include Mental Health Corporations of America, OPEN MINDS, the Society for Human Resource Management, and Rotary International.
Through her integrated expertise in clinical care, executive leadership, and human capital strategy, Jennifer is recognized for advancing sustainable behavioral health systems and fostering strong community partnerships.
Jonah C. Cunningham, MPP

Kim Despres, DHA, RN

Stacey Dixon, Ph.D., MHA

Paul Epp

Paul Epp co-founded and led a research-backed behavioral health SaaS company from startup to acquisition (2014-2023). He is an AI and Technology Business Consultant and educator. He is a producer of children’s music, audiobooks, and animation.
Charles Gaughan

Charles Gaughan is CGO and EVP of Capital Strategy at Hello It’s Me®. He brings over 30 years’ experience leading market expansion for health tech innovators serving Medicare and Medicaid payers and risk-bearing providers. Charles has advised several start-ups and early-stage ventures in building strategic partnerships, go-to-market infrastructure and scalable revenue models across commercial and government-funded healthcare programs. He is an HCBS family caregiver, involved in local community efforts to advance the independence and inclusion of people with developmental disabilities. Charles holds an MBA from the University of Denver and  a BS in Business Administration from the University of Colorado.
Maya Goldberg

Anthony Grimaldi

Anthony Grimaldi, is a behavioral healthcare executive with over 29 years of experience in the designing, building, and operating of multi-site healthcare facilities. He is also widely known for his skills in strategic planning. He has comprehensive experience with revenue cycle management, operational budget and revenue modeling, clinical implementation programming, and a working knowledge of state and federal licensing and accreditation agencies including CARF, DNV, TJC, URAC, NCQA, OASAS, OMH, and DOH. Anthony has extensive experience managing numerous accreditation projects nationwide with each facility granted approval accreditation during the first survey. Additionally, Mr. Grimaldi has developed and managed multi-million-dollar budgets, formulated corporate-wide strategic plans, developed and implemented quality improvement programs, and implemented EMR (including EPIC) systems for numerous large organizations. As a passionate servant leader, he integrates throughout his work, thought and change leadership principles alongside situational leadership theory, allowing him to faithfully remain both mission and margin focused. His passion is to work within a team model, develop strategic plans, and provide the resources necessary for a successful business. Anthony holds a masters degree in Clinical Psychology from Southern Illinois University, and a bachelors degree from Washington University in St. Louis. Anthony is a member of the NCHA, NC MCO Provider Council, Robeson County Substance Awareness Task Force, and i2i Center for Integrative Health.
Tonia Hanshaw

Tonia Hanshaw, Special Projects Manager at Christian Children’s Home of Ohio (CCHO), has been a dedicated employee since June 2007. Initially hired to spearhead the credentialing of the agency’s clinical providers with commercial insurance companies, Tonia transitioned into the role of Assistant Director of Finance. In 2016, she took the lead in the agency’s implementation of Qualifacts’ CareLogic EHR. Recognizing the demands of this critical project, Tonia moved into her current role as Special Projects Manager, allowing her to focus on the ongoing development and optimization of the EHR. Building on her commitment to leveraging technology for enhanced care, Tonia led the 2023 implementation of Qualifacts Client Experience Solutions (formerly OnCall). In 2024, her proactive approach led CCHO to participate in Qualifacts® iQ Beta team, and she continues to drive the adoption of the product across the agency’s provider network.
Afm Z. Haque, M.D., MPH

Rochelle Head-Dunham, M.D., DFAPA, FASAM

Rochelle Head-Dunham, MD, DFAPA, FASAM, an Endowed Professor at LSU School of Medicine, is an Addiction Psychiatrist with academic appointments as Clinical Associate Professor and Clinical Assistant Professor of Psychiatry at LSU and Tulane University Schools of Medicine, respectively. Her past immediate appointments were Assistant Secretary and Medical Director for the Office of Behavioral Health (OBH) within the Louisiana Department of Health (LDH). In that capacity, she represented the state of Louisiana nationally as the Mental Health and Addictive Disorders Authority, serving as both the Commissioner of Mental Health for the National Association of Mental Health Program Directors (NASMHPD), and the Single State Agency Director for the National Association of Alcohol and Drug Abuse Directors (NASADAD).
Dr. Head-Dunham’s academic and administrative leadership has fostered noteworthy advances in the fields of addiction and mental health. She has served as a subject matter expert on various national and state platforms informing best practices for the field of behavioral health. Her clinical accolades include Clinical Faculty of the Year for the 2021 academic year at LSU School of Medicine. In 2019 she was the recipient of the Nyswander/Dole Award from the American Association for the Treatment of Opioid Dependence, INC. (AATOD). Both awards are demonstrative of her career success as a thought leader and strategist for programmatic and provider development, well documented by extensive lectures and trainings, both locally and nationally. Her clinical acumen coupled with her transformative management style has shaped an administrative career that fosters enduring changes for both systems, organizational and individual levels of performance.
Dr. Rochelle Head-Dunham is a New Orleans native who currently serves as the Executive Director and Medical Director for Metropolitan Human Services District (MHSD), a state local governing entity tasked with service delivery for indigent and Medicaid ensured persons living with mental illness, substance use disorders and intellectual/developmental disabilities, residing in Orleans and neighboring parishes.
Dan Heimerle

Bev Johnson, MHA, MS

Ms. Johnson is a dedicated healthcare leader with a diverse academic and professional background. She holds a Bachelor of Science in Health Science and a Master of Healthcare Administration from the University of Florida, as well as a Master of Science in Physiology from San Diego State University. Throughout her career, Ms. Johnson has worked in both for-profit and nonprofit healthcare environments, ultimately discovering her passion for advocating on behalf of individuals with complex needs.
A servant leader at heart, Ms. Johnson is driven by the belief that meaningful change happens one person, one community at a time. She excels in developing innovative programs and thrives on the possibility of transformative impact. Known as a calculated risk-taker, she believes that true progress requires challenging boundaries and thinking beyond conventional limits.
As President and CEO of Easterseals, Ms. Johnson is responsible for setting the organization’s vision and developing the strategies necessary to achieve its goals. She leads with a collaborative approach, working closely with a volunteer Board of Directors and playing an active leadership role in the broader community. Ms. Johnson is also passionate about building strong, impactful partnerships and empowering teams to drive success.
Eric Keen

Prior to founding Civitas Growth Partners, Eric accumulated 20 years of experience as a private equity investor, including over a decade as a General Partner at Council Capital. His prior engagements include roles at leading middle-market private equity firms including DW Healthcare Partners, The Riverside Company, and Norwest Equity Partners. Prior to his tenure as a private equity investor, he spent time in management consulting at Marakon Associates and investment banking at Credit Suisse First Boston. He earned his BA in finance and political science from the University of Illinois in 2000. Outside of work, Keen also serves on the board of Hope College, Siloam Health, and Currey Ingram Academy, and was selected as a member of the 2016 Nashville Health Care Council Fellows program. He and his wife Macy have been blessed with four children, ranging in age from 16 to 10.
Kelley Krueger, Ph.D., BCBA

Wayne Lindstrom, Ph.D.

Rebekka Lipp, LMHC-DP

Rebekka J. Lipp, LMHC-DP has been working in Mental Health and Substance Use Disorder treatment since 2012, where she has focused her career on advancing innovative and compassionate behavioral health services. Rebekka is the Director of Clinical Services at Endeavor Health Services. In this role Rebekka is responsible for overseeing and implementing community-based programming including, a forensic ACT team, a clinical co-response police partnership, and the substance use disorder program. During her tenure, Rebekka led the development of the organization’s SUP Clinic, a program designed to provide comprehensive substance use treatment and integrated support for individuals seeking recovery. Rebekka prides herself on person centered treatment and evidence-based practice to make treatment accessible to all members of our community.
 With a strong passion for substance use treatment and the broader field of behavioral health, Rebekka has played a key role in developing programs that expand access to care and support individuals across diverse community settings. Rebekka is committed to strengthening systems of care, promoting recovery-oriented services, and improving outcomes for individuals affected by substance use and mental health challenges.
Evelyn U. Locklin, MA, LPC

Tania S. Malik, J.D.

As co-founder of The Office of CEO, Tania brings a 25-year success record of C-level leadership, board experience, interim executive engagements, consultancy, investor experience, and serial entrepreneurship with multiple successful exits. Over the course of her career, she has realized several industry firsts as she launched several telemedicine companies starting in 1999. She is the Founder or Co-Founder of Medical Web, Inc, Virtual Medical Group, Inc. 1stonlinepharmacy.com (all related to online primary care with Medical Web being acquired), Vital Health Network. LLC (an online naturopathic company that implemented with Aetna), COPE Today, LLC (a telemental health company acquired by a venture firm), Virtual Medical Services and Veteran Benefit Management Services (dedicated to providing Independent Medical Opinions for veterans).
After two exits, she pivoted to board work, consultancy, and investments.
She serves as executive advisor to Excelerate Health Ventures (focusing on health SAAS companies) and member of Triangle Angel Partners (includes companies outside of healthcare).
As COO of the Center of Digital Health, Innovation and Telehealth for Optum, she focused on a virtual-first care delivery model. She also served as a strategic advisory board member for OmnySense, Inc. and Innovatel Telepsychiatry, acquired by Quartet Health in 2021. As co-founder and CEO of Medical Web, she led the first-of-its-kind online physician-patient communication platform to acquisition in 2014. She also served on the Board of Directors for Mindcare Solutions Group upon its 2013 acquisition of COPE Today, and is currently serving on the Board of Directors for Planned Parenthood Direct and other non-profit boards. She is a Fellow in the American Telemedicine Association (ATA) College of Fellows and was the ATA Woman of the Year in 2020.
Early in her career, Tania practiced law as a Senior Enforcement Attorney with the Commissioner of Insurance for the State of Georgia, and held the position of Administrative Law Judge with the Office of State Administrative Hearings (OSAH) as well as General Counsel for an HMO, Master Health Plan, Inc. A key tenure in management consulting with PricewaterhouseCoopers’ healthcare practice in Atlanta served as a launch pad for business and entrepreneurial opportunities across the healthcare space.
Tania holds a bachelor’s degree in political science from the University of North Carolina at Chapel Hill University, and a Doctor of Law from Georgia State University College of Law.
Jeanne Marshall, M.Ed, MA, BCBA, LBA

Jeanne Marshall has been affiliated with the Easterseals Midwest organization since 1987 when she began volunteering and working as a classroom assistant. She graduated from the University of Missouri with a Master’s degree in Special Education in 1991. She served in a variety of program roles prior to becoming the Director of the Training Program in 1997. In 2004, Jeanne was appointed as Chief Program Officer for and continued in that role until 2024 when she was appointed President. In 2004, she completed a Master’s degree in Applied Behavior Analysis from The University of Nevada and is a Board Certified and Licensed Behavior Analyst. She also holds teaching certifications in Special Education for Learning Disabilities and Behavior Disorders.
Jeanne has served for more than 15 years as a surveyor for CARF International , a not for profit organization that reviews and grants accreditation for organizations providing services in the industry. She has served on the Board of Directors for St. Bridget of Kildare School, The Association for Aging With Developmental Disabilities, the Missouri Association for Behavior Analysis, and The Autism Collective. She currently serves on the Missouri Autism Commission and the Starling Board of Directors.
Steven J. Mason Jr., M.Ed.

Steven is a Managing Partner and healthcare industry veteran with more than 25 years of experience starting and operating market-leading technology and services companies in the health and human services industries.
He has been instrumental in Fund I’s investments, including Care Continuity, where he recently served as CEO. Prior to serving as Executive Vice President at Iodine, Steven was the Chief Executive Officer at ChartWise Medical Systems, Inc., a computer-assisted clinical documentation system company that automated and improved the completeness and accuracy of physician documentation for faster and more optimal reimbursement of services provided. Iodine acquired ChartWise in 2021.
​Prior to his success with ChartWise, he led several successful start-up ventures including OnFocus Healthcare, a leading provider of web-based enterprise performance management software solutions for healthcare providers and payers. The company was acquired by MedeAnalytics, where he was Senior Vice President and General Manager of the EPM Business Unit. In this role, Steven was primarily responsible for integrating, managing, and growing the Mede Performance Management (MedePM) business unit within the broader MedeAnalytics portfolio.
Â
Additionally, he was Co-Founder, President and Chief Executive Officer of Qualifacts Systems, a SaaS based electronic medical records software provider, and Chief Operating Officer of Camelot Care Centers, a national behavioral healthcare provider organization.
Steven received his BA in History from the University of Mississippi and an M.Ed. Human and Organizational development / counseling from Vanderbilt University. Mr. Mason currently serves on the Board of Directors of several private digital health companies.
Pam Matuszewski

Dino Miliotis

He is an entrepreneur, recovery advocate, and commercial leader, focused on advancing innovation in addiction care.
He first gained national recognition as the creator of Bug-Ban, an all-natural insect-repelling bracelet, with features in Forbes, Entrepreneur, People Magazine, and appearances on Oprah.
After overcoming a more than 20-year battle with alcohol and substance use, Dino authored the memoir There Is No Box and has become a respected voice in recovery, known for connecting lived experience with meaningful change in care.
Today, Dino leads Strategic Partnerships and Commercial Growth at OpiAID, where he works with providers, payers, and healthcare organizations to support adoption of real-time recovery technology. His focus is on building scalable partnerships and aligning clinical needs with practical, sustainable implementation across the continuum of care.
Dino is a sought-after speaker who brings a grounded, personal perspective to the evolving landscape of addiction treatment, with a focus on improving engagement, strengthening recovery pathways, and helping more people achieve long-term stability.
Demi Minter, LPC-S, LCDC

Julian Mitton, M.D., MPH

Julian Mitton, MD MPH is a healthcare innovation leader and addiction medicine physician dedicated to advancing equitable care for underserved populations. With clinical expertise in population and behavioral health, and advanced training in health services research and implementation science, he has led clinical innovations and policy initiatives at leading institutions, including Harvard Medical School, CommonSpirit Health, and Redesign Health. Currently Head of Clinical Operations at Era Supports and Medical Director at Zero Overdose, Dr. Mitton’s recent work focuses on tech-enabled behavioral population health solutions and expanding access to evidence-based addiction treatment. He completed his training at SUNY Stony Brook, Massachusetts General Hospital, and Harvard School of Public Health, and his research has been published in NEJM Catalyst and the Journal of Addiction Medicine.
Danish Munir

Danish is a Founding Partner of GreyMatter, a VC firm dedicated to advancing innovation in mental & brain health through a systems change approach.‍‍
Prior to GreyMatter, Danish founded Genoa Telepsychiatry one of the first (and prior to the pandemic, the largest) telepsychiatry companies in the country, which was acquired by Optum. At Optum he participated in the early transformation of their behavioral health network, working with numerous emerging mental health startups, that have since gone on to become defining companies in our space. GreyMatter was born out of the desire to continue this work to support bold founders pushing this space forward.
Danish started his career at Microsoft. He received a Bachelor of Science and Engineering, Computer information Sciences from The Wharton School at the University of Pennsylvania.
Danish grew up in Karachi, and considers both Karachi and New York home. His interests include cutting edge developments in mental health and therapeutics, ultimate frisbee and live music, and he is an active angel investor.
Debra Nussbaum, Ph.D., LCSW

Jin Lee Palen, MPH

Dean Pastras, ACSW, LCSW

Yvette Poindexter, M.D., FACOG, MBA

Steven Pratt, M.D.

Steven E. Pratt, M.D., serves as the chief medical officer of Magellan Health, a leader in managing the fastest-growing, most complex areas of health. In this role, Dr. Pratt advances Magellan Health’s clinical mission and furthers the company’s significant leadership capabilities in clinical engagement. He also continues to provide clinical leadership to Magellan’s employer market.
Dr. Pratt previously served as the senior medical director of the employer segment at Magellan where he was responsible for clinical oversight of the behavioral and mental health services provided by the company’s network of more than 110,000 clinicians. Subsequently, he served as vice president medical director with added duties overseeing Magellan’s Quality and Medical Policy Divisions. With more than 25 years of extensive experience in providing care to patients, overseeing the administration of health services, and supervising doctors and medical directors, Dr. Pratt is well known for creating a positive, inclusive, and engaged culture that empowers employees and creates cohesive, supportive teams.
Prior to joining Magellan Health in 2017, he served as the executive medical director of behavioral health for the Minnesota Department of Health and Human Services. Dr. Pratt also held clinical leadership positions at UnitedHealth Group.
A board-certified psychiatrist, Dr. Pratt received his Doctor of Medicine and Bachelor of Science degrees from the University of Minnesota.
Charles Raisch

Yona Remer

Yona Remer is the Co-Founder and CEO of Era Supports, an innovative behavioral health startup leveraging technology-enabled collaborative care to advance support and treatment within the substance use community. With over a decade of strategic leadership experience in behavioral health, Yona has successfully executed and integrated more than six acquisitions as part of roll-up strategies in private equity-backed healthcare ventures.
Throughout his career, Yona has specialized in high acuity mental health services and Applied Behavior Analysis (ABA) autism care, driving substantial organizational growth and operational scaling. His expertise includes designing and implementing best-in-class platforms aimed at delivering quality care, streamlining operations, and optimizing service outcomes. Yona’s visionary approach and proven track record position him as a leading executive committed to transforming behavioral health care delivery for diverse populations.
Yona holds an MBA from UCLA Anderson with a concentration in Finance and an MSc in Economics from the London School of Economics—where his master’s thesis focused on behavioral economics and IPO underpricing. He earned his BA in History at UCLA.
Rebecca Richwine, MS

Becki Richwine is the Senior Vice President for Merakey’s Children & Family Services, responsible for overseeing all program operations and driving clinical and business development. She began her career at Merakey in 2007 as the Regional Director of Autism Services. Becki’s leadership has been instrumental in significantly expanding program operations, while she continues to foster new ideas to improve programming for all Merakey children’s services.
Becki received her BA in Psychology from Shippensburg University and went on to receive her Master’s in Clinical Psychology with a focus in Behavioral Disorders and Social Emotional Disorders. She started her career in human services as Therapeutic Support Staff before moving into management roles, such as the Assistant Director of BHRS, the Director of Outpatient Services, the Executive Director of Operations, and the Vice President of Education & Autism Services.
In her over 20 years of experience, Rebecca has focused her career on delivering high quality services to all individuals in need and skilling operational and clinical leaders to help fulfill that mission.
Amber Rowland, Ph.D.

Amber Rowland has 23+ years of experience in collaborative research, tool development, and designing best practices in education. She received more than $10 million from the Office of Special Education Programs, NSF, and the Institute for Education Sciences. She has peer-reviewed over 20 manuscripts that have been published.
Don Schiffbauer, MBA, BSN, RN

Brett Sturgeon

Lori Szczygiel

Lori Szczygiel is a mission-driven healthcare executive with more than 35 years of leadership experience across behavioral health, managed care, and public sector programs. She is the Founder and CEO of LBS Public Sector Strategies, where she partners with organizations to improve clinical outcomes, optimize financial performance, and design innovative solutions across complex healthcare systems.
Prior to founding her firm, Lori served as Regional Vice President of National Accounts at Carelon Behavioral Health, where she oversaw large-scale government and commercial contracts, including the nation’s largest Employee Assistance Program serving active military populations. She held full P&L accountability for a portfolio exceeding $400 million and led more than 700 employees nationwide. Her leadership was marked by strong operational performance, high client satisfaction, and top-tier Net Promoter Scores across her division.
Previously, Lori was President of the Connecticut Market at Carelon (formerly Beacon Health Options), where she drove 40% revenue growth while building a high-performing, mission-focused leadership team. Under her direction, the organization earned multiple Top Workplace recognitions, reflecting her deep commitment to culture, talent development, and organizational excellence. She also played a critical role in fostering strategic partnerships with legislators, advocacy organizations, providers, and managed care stakeholders. She is widely recognized for her expertise in Medicaid, child welfare systems, recovery-oriented care, and public sector program design.
Lori began her career in clinical and leadership roles in Massachusetts and holds a Master of Arts in Counseling Psychology.
A respected industry leader, Lori is known for aligning strategy with execution, building high-impact teams, and advancing solutions that improve both system performance and individual outcomes.
Linh Tran, CPA, 340B ACE, CMPE, CHA, CIFHA, MS

Richard Trinh

Debbie Witchey

Rebecca Womack, MS, LBA, BCBA

Rebecca has been privileged to serve adults and children using applied behavior analysis (ABA) in settings such as facility-based care, group homes, day centers, clinics, and family homes both across the United States and overseas. In addition to her clinical experience, Rebecca is passionate about ABA service delivery aligning with generally accepted standards of care. With an expertise in applying health care documentation requirements and systems of compliance, she served as the lead author of a chapter on organizational documentation guidelines for ABA services.
Rebecca co-led the development of session note templates for adaptive behavior services via the Documentation Special Interest Group (SIG) for the Council of Autism Service Providers (CASP). She was also a co-led the creation of the CASP Artificial Intelligence Practice Parameters, is an appointed Subject Matter Expert for the Association of Professional Behavior Analysts, and a Member of the Board of Directors for the Behavior Analyst Certification Board (BACB). Rebecca also has extensive experience with public policy work. Not only is she an experienced presenter at national conferences, but she has also won national awards for her role as an advocate and work to support ABA organizations in delivering quality services.
Rebecca currently serves as the National Director of ABA for Optum. She also formed RAW Consulting Solutions as a way to provide education and consultation services to ABA organizations, professionals, and providers of ABA services. Whatever the role, her ultimate goal is to make a significant impact through effective and efficient services utilizing the science of behavior analysis.
Edwin Wong, Ph.D.

Mark Young

Amanda Zwirecki, MSEd

Michael Allen

Michael Allen brings over 30 years of experience in the non-profit behavioral healthcare industry to the OPEN MINDS team. He currently serves as an Executive Vice President in our consulting practice, where he provides executive oversight and leadership to provider and payer client engagements for OPEN MINDS.
Mr. Allen was most recently the Chief Executive Officer of SummitStone Health Partners, the largest non-profit behavioral health service provider in Larimer County, CO. In this role Mr. Allen was responsible for the planning deployment, communication and accomplishment of SummitStone Health Partners’ overarching corporate strategy. He managed a budget of $80Million and was responsible for more than 750 full time employees and over 12,000 clients annually.
Prior to SummitStone Health Partners, Mr. Allen served as the Vice President of Managed Care & Operations at AspenPointe (now Diversus Health). At AspenPointe he developed and managed a system of accountability for monitoring and evaluating provider performance in seven Colorado counties. He was also responsible for the quality management oversight of all business lines, as well as managing a substance abuse treatment contract with the Colorado Division of Behavioral Health and a child welfare services agreement with El Paso County Department of Human Services.
Previously, Mr. Allen was the Director of Clinical Care for Connect Care, (rebranded as AspenPointe in 2010). In this position Mr. Allen provided supervision to the clinical staff, as well as developing clinical guidelines and services. He was also the project director for the 4th Judicial District Family Reunification Grant and he oversaw care coordination and voucher management functions for Colorado Access to Recovery Grant.
Before Connect Care, Mr. Allen was the Director of Child Welfare Services for Signal Behavioral Health Network, a non-profit that has been managing and expanding substance use prevention, treatment and recovery services in northeast Colorado for over 25 years. Mr. Allen managed a network of Substance Use Disorder treatment providers, programs and services across 35 Colorado counties.
Mr. Allen earned a Bachelor of Arts in Design/Psychology from Brigham Young University, a Masters in Social Work from Case Western Reserve University, and a Masters in Business Administration from Colorado State University. He is a Licensed Social Worker and a Certified Addictions Specialist in Colorado.
Paul Duck

Paul M. Duck brings over 25 years of experience in leadership and management focusing on managed care, health information technology organizations, strategy, business development, and market expansion, and customer experience optimization to the OPEN MINDS team.
Prior to joining OPEN MINDS, Mr. Duck served as the Vice President, Strategy & Development at Beacon Health Options. In this role, Mr. Duck led the organization’s strategy and business development efforts – responsible for a 30% increase in net revenue and initiated over $1 billion in revenue generation. Mr. Duck was active in national behavioral health initiatives as an executive of Beacon Health Options, including participating as a speaker at national and state association meetings.
Before joining Beacon Health Options, Mr. Duck was the Vice President of Business Development at Netsmart Technologies. During his tenure, Mr. Duck was responsible for business planning, including, the oversight of strategic activities including acquisitions, development, and execution of strategic initiatives, and positioning, and sales of large strategic customers. He also led the rollout of the company’s benchmarking and data analytics product suite.
Prior to Netsmart, Mr. Duck served as the Chief Executive Officer for Coastal Orthopedics and Pain Management, a large group practice with five clinic locations and two ambulatory surgical centers. As the organization’s chief executive officer, Mr. Duck was responsible for significant positive changes in leadership and corporate culture, financial and operational performance, compliance, and governance. Mr. Duck improved net collections by over $1 million per month and grew the practice through negotiating better contract rates with payers. He also implemented an organizational rebranding initiative and launched a new marketing campaign.
Prior to Coastal Orthopedics and Pain Management, Mr. Duck served as the President and Chief Executive Officer for Florida Radiology Imaging, one of the largest outpatient diagnostic imaging service companies serving the greater Orlando market. During his tenure, Mr. Duck led the construction of three new, full modality, diagnostic imaging locations. Mr. Duck revolutionized the company’s culture by creating a highly attractive and functional work environment.
Mr. Duck earned his Bachelor of Arts in Business Management from Case Western Reserve University. He earned his Bachelor of Arts in Electronic Engineering Technology from the Electronic Technology Institute. Mr. Duck received an award by Inc Magazine for leading Florida Radiology Imaging as one of America’s fastest-growing companies. Mr. Duck recently served as a contributing author to the book The New Health Age: The Future of Health Care in America.
Emily Harris

Emily Harris brings more than a decade of health care marketing experience to the OPEN MINDS team. She is a seasoned marketing executive with extensive knowledge of brand strategy and planning growth strategies.
Ms. Harris was most recently the Chief Marketing Officer for Trusted Provider Network Health (TPN.health), a national, interactive platform of behavioral health professionals. In her role there, she established TPN.health as a national behavioral health platform leader. She also led a team of marketing executives focused on revenue growth. And, Ms. Harris built out critical marketing data dashboards to track marketing impact of strategies by channel.
Prior to TPN.health, Ms. Harris was the Vice President of Corporate Strategy and Growth for Physician’s Choice Marketing Group, a full-service healthcare marketing firm in Dallas. Here she developed marketing strategies for private practice physicians. To achieve their clients’ marketing goals, Ms. Harris expanded direct-to-consumer (D2C) marketing channels to increase patient volume. She also developed key word ranking/search engine optimization strategies to drive content creation for organic online search ranking.
Previously, Ms. Harris was the Director of Brand Marketing and Growth for TeleHealth Solution (now Fident Health), a leading provider of virtual hospitalist telehealth services in Addison, Texas. In this position she developed lead and demand generation strategies that increased revenue growth through marketing qualified leads. She created strategic presentations for C-Suite board meetings to obtain an additional $10 Million in venture capital funding.
Ms. Harris earned both her Bachelor of Business Administration and her Master of Business Administration degrees from California Baptist University.
Sharon Hicks, MSW, MBA

Sharon Hicks has more than 30 years of experience in the health and human service field. She has extensive experience and wide range of expertise in health plan management, in clinical operations management, and technology.
Prior to joining OPEN MINDS, Ms. Hicks spent two decades in a number of executive positions within the University of Pittsburgh Medical Center (UPMC) system and within its health plan division. Ms. Hicks served as the Chief Operating Officer for Community Care Behavioral Health, a managed behavioral health organization. She was responsible for all aspects of the organization’s operations including fiscal, information systems, the claims processing department, and the design of clinical systems. In addition Ms. Hicks managed the day-to-day operations of including human resources, facilities, purchasing, and security.
Ms. Hicks also served as the Vice President, Internet Strategy, UPMC Insurance Services Division and, since 2002, as the Chief Executive Officer of Askesis Development Group, Inc. since May of 2002. In this role, Ms. Hicks was responsible for the growth of the company, profitability of the company, and the direction of software development.
Ms. Hick started her impressive health care career as a psychiatric social worker before being promoted to Assistant Director of Social Work. Prior to her executive promotions, Ms. Hicks served as a Clinical Administrator for both Ambulatory Services and Emergency and Intake Services at the UPMC Western Psychiatric Institute and Clinic. In this role, Ms. Hicks managed the behavioral health division, the budgets for all departments, and implemented new software replacing paper billing for clinical services.
Ms. Hicks received both her Masters of Business Administration and Masters of Social Work degrees from the University of Pittsburgh. Before pursuing her graduate education, Ms. Hicks received her Bachelor’s Degree in Psychology.
Joseph P. Naughton-Travers, EdM

Joseph P. Naughton-Travers, EdM, Senior Associate, has more than 30 years of experience in the health and human service field. In this tenure as senior associate with OPEN MINDS since 1998, he has served as lead of dozens of client initiatives, served as editor of OPEN MINDS publications, and is the author of many groundbreaking articles and presentations.
Mr. Naughton-Travers brings to OPEN MINDS a broad range of experiences in private and public sector delivery of behavioral health and social services. He started his career as a behavioral health clinician, working in both child welfare and community mental health clinic settings. Subsequently, Mr. Naughton-Travers held a senior business operations management position for a psychiatric hospital system and its community mental health clinics. Later, he was vice president of a firm specializing in information systems and billing and receivables management for community-based mental health programs.
Since joining OPEN MINDS, Mr. Naughton-Travers has developed business solutions for provider and professional organizations, state and county government, technology companies, and venture capital firms. His primary areas of expertise include strategic planning and metrics-based management, electronic health record (EHR) and technology selection and implementation, operations improvement, and corporate compliance. For the past decade, over half his consulting practice has focused on aiding organizations in technology selection and implementation, including all aspects of strategic technology planning, functional specifications development, request for proposal development, vendor selection, and contracting.
He has written numerous articles, including “Winning the Human Resource Wars: Tried, True and New Strategies for Behavioral Health and Social Service Organizations,” “Five Pillars of Management Competency,” “Data Driven Decision Making: Moving to an Organizational Measurement Culture,” “Survival of the Smartest: What is Your Organization’s Information Literacy IQ?,” and “Strategic Human Resource Management: Aligning Compensation with Employee Performance and Organizational Strategy.” Mr. Naughton-Travers is also a nationally recognized speaker, having conducted hundreds of executive and professional executive training events around the nation.
Mr. Naughton-Travers received his Bachelor’s degree from Miami University of Ohio and his Masters’ of Education in Counseling Psychology from Boston University.
Monica E. Oss

Monica E. Oss, M.S. is the founder of OPEN MINDS and serves as its chief executive officer, executive editor of its publications and websites, and executive lead of its consulting engagements. For the past three decades, Ms. Oss has led the OPEN MINDS team and its research on health and human service market trends and its national consulting practice. She is well known for her numerous books and articles focused on the strategic and marketing implications of the evolving health and human service field – and its focus on the verticals of the field serving consumers with chronic conditions and complex support needs.
Ms. Oss has extensive experience in developing and implementing growth strategies for a wide array of organizations in the field. She has expertise in industry trend analysis, reimbursement and rate setting, and creating actionable plans for market success. In her role, she has led numerous engagements with state Medicaid plans, county governments, private insurers, and health plans, service provider organizations, technology vendors, neurotechnology and pharmaceutical organizations, and investment banking firms – with a focus on the implications of financing changes on delivery system design.
Prior to founding OPEN MINDS, Ms. Oss served as an executive with a nationally managed behavioral health organization, responsible for market development, actuarial analysis, and capitation-based rate setting. She also held a position as vice president of the U.S. risk management and underwriting division of an international insurance company.
Ms. Oss has been the keynote speaker at the conferences of dozens of national associations and has been published in a wide range of professional journals and trade publications. She has provided Congressional and state legislative testimony on issues as diverse as the financial impact of parity and payer medication access policies.
Ms. Oss has led a range of industry research and consultation initiatives, serving as principal investigator on research projects that include the examination of national managed care enrollment and service patterns, development of provider rate structures for government entities, creation of return-on-investment models for technology investments; design of performance-based compensation models within public and private health plans; and analysis of the economic impact of changes in benefit design, adoption of evidence-based practices, and new technologies.
Rachel Steinmetz

Rachel Steinmetz brings broad experience in the health and human service field to the OPEN MINDS team. From operations management to marketing strategy, Ms. Steinmetz has been involved in almost every aspect of management in her career.
Prior to joining OPEN MINDS, Ms. Steinmetz was the Director of Operations for Funnel Lab, an internet marketing solutions firm. In that role, she designed revenue generating strategies including lead generation and customer engagement. She also developed their automation solutions, including operationalizing AI-driven text bots to enhance customer interactions. Ms. Steinmetz was also responsible for mulit-channel marketing strategy and strategy implementation including email, SMS, and social media automation.
Previously, Ms. Steinmetz was the Chief Operating Officer for Housing for Health, Orange County, a non-profit organization aimed at ending homelessness by addressing physical and mental health needs. As COO, she led all aspects of operations, including human resources, program development, and organizational management. This including implementing measures to enhance organizational efficiency, ensure regulatory compliance across multiple platforms and electronic health records. She also successfully cultivated robust partnerships with external partners.
Before Housing for Health Orange County, Ms. Steinmetz held roles supporting strategic communications and public policy initiatives in the behavioral health space. As Communications Coordinator for Be Well Orange County, she supported a county-wide initiative to improve access to compassionate mental health care through infrastructure investment and cross-sector collaboration. Her responsibilities included public relations, event planning, business development, research, vendor coordination, and managing the organization’s web and social media presence. As Senior Project Manager at Principle Strategic Advisors, a consulting firm focused on public policy and executive leadership, Ms. Steinmetz led multi-stakeholder initiatives, developed detailed project roadmaps, and coordinated efforts across municipalities, healthcare agencies, and community-based organizations.
In addition to her institutional roles, Ms. Steinmetz brings over a decade of experience consulting with nonprofits, small businesses, and mission-driven entrepreneurs. Her expertise includes business operations, digital marketing, workflow automation, and web strategy; working with clients to streamline systems, drive engagement, and scale sustainably.
Ms. Steinmetz earned a Bachelor of Arts in English/Creative Writing from DePaul University.








