Transforming Organizational Performance: Using Data To Find Advantage & Sustainability

The health and human service sector is in flux. Specialty provider organizations are navigating new reimbursement models, a more consumer-driven marketplace, disruptive competitors from conventional and unconventional (Apple, FitBit, CVS, app start ups) and consolidation. All of which is fundamentally changing the competitive advantage and sustainability of traditional service lines. The reality of this market is that few organizations will have a sustainable future model without innovation. In her closing keynote address, Monica E. Oss, Chief Executive Officer of OPEN MINDS will offer her perspective on the current state of the market for organizations serving complex consumer populations, share her advice for provider organizations as they navigate the market challenges, and explore what she sees as the future of innovation in the health and human service market.