Taking Action On Social Determinants: New Social Support Models For Consumers With Complex Conditions

Payers have a growing interest in the social determinants of health (SDH) and lifestyle factors contributing to illness and health care costs. The reason for their interest is quite straightforward—it is estimated that over half of health care costs are due to “lifestyle factors”. Consumers without access to stable housing, adequate nutrition, sufficient income, and/or education are more likely to be high utilizers of acute care services; account for the majority of both preventable hospitalizations and readmissions; have higher rates of smoking and obesity; and have shorter life spans. In light of these challenges, we’re seeing the emergence of new care models designed to address the SDH. In this session, we’ll discuss those new models and the impact they are having on the overall health of the complex consumer population. This session will cover:

• The latest trends in programs designed to address social determinants of health
• How to incorporate social determinants into programs for complex consumers
• Case studies from payer and provider organizations that have implemented social support models for complex consumers