Making The Tough Decisions: Knowing When & How To Close A Service Line

Strategy Track Our entire lives are structured around making decisions, some of them extremely difficult. Every day we make simple choices, yet the bigger decisions — ones that could have greater impact — can be and most often are, a significant challenge. The discontinuation of a provider organization’s service line is a challenging decision that presents its own complexities and implications.  In this session, we’ll hear from organizations with first-hand experience of dissolving underperforming service lines, and learn the tell-tale signs, strategies in mapping out the cessation plan, and the financial fallout from the decision.