Improving Quality Through Consumer Engagement In MLTSS

Invitation-Only Lunch Sponsored by XtraGlobex, Inc. As the market moves towards more value-based models of care for the delivery of long-term services and supports (LTSS), payer and provider organizations must think more holistically about care delivery – and consumer satisfaction and engagement is a key piece of that equation. Enhanced care coordination and service delivery models that take into account the consumer perspective result in a better consumer experience and better clinical and financial outcomes. In this “lunch and learn” town hall style session, we’ll review how the move to value-based care is changing the role of the consumer, how a focus on consumer engagement can improve clinical and financial outcomes, and how your organization can utilize innovations in engagement to improve the consumer experience. Recharge for the afternoon by joining us for an informative session, an engaging discussion, and lunch, hosted by XtraGlobex, Inc.