1.25 Course Hours
Digital transformation and the integration of technological tools into service delivery are reshaping the health and human services field. To remain competitive, executive leaders are contemplating where to invest in technology that can provide a digital front door to meet new consumer and payer expectations. In addition to looking into where technology can improve access, treatment services, and interoperability with other provider organizations, some organizations use consumer apps for self-help, health monitoring devices, and other digital tools.
Find out more as industry experts discuss:
- Providing digitally enabled services to consumers
- Cultivating a digital mindset and culture among staff and leadership
- Tools and techniques for reaching out to consumers digitally