The pace of change has increased rapidly for provider organizations in health and human services. These changes require executive teams to create an organizational foundation for dealing with two key challenges:
Addressing margin compression related to stagnant revenue and rising costs. Implementing “next generation” business models to meet new and increasing service demands with new service models and technology. Reimbursement rates have not kept up with inflation for the past decade. And provider organizations face rising labor costs and new competition offering hybrid, integrated, value-based services.
At the same time, consumers and health plans have increased their expectations of provider organizations. To keep revenue and market share, executive teams need to refresh current service lines and develop new business models. To meet this challenge, provider organizations need resiliency – the ability to respond and adapt quickly to disruptions and unplanned changes in the market landscape affecting its services, team members, brand, or reputation. The learning objectives of this session are:
- Understand the urgency of building a foundation for resiliency and financial sustainability in the rapidly changing market
- Identify foundational components organizational resilience and financial sustainability
- Learn how to assess and strengthen your organization’s resiliency and financial sustainability