Taking On New Competitors & Managing Consumer Preferences In The Next Normal

Innovation Track Engagement is key! If your organization has consumers who are engaged in their health care, chances are, you have an edge over your competitors – because your consumers are better informed, are more proactive in their health care and insurance coverage, have better outcomes, and cost less. In this session we’ll discuss consumer engagement strategies in the “next normal,” including:

• Why consumer engagement is essential
• How to take your competitors head on
• How to develop a consumer engagement strategy to improve performance and increase consumer satisfaction