A Return On Investment Framework For EHRs: An Analytical Approach From A Large I/DD Service Provider

Sponsored by Welligent I/DD providers are faced with growing workforce challenges, including high rates of staff turnover, fewer high-skilled workers, dynamic work environments, and higher expectations from regulatory and contracting entities. Staff need efficient and easy to use tools, so they can spend more time providing services. Supervisors and managers need a framework for evaluating the effectiveness of staff, services, quality of care, and compliance. Finally, stakeholders want to know if an EHR can effectively address all of these issues. This session will present the results of an EHR’s return on investment (ROI), including key areas like staffing to contract, medication administration, healthcare follow-up, incident reporting, and more. Additional topics covered include:

• A quantitative analysis of numerous organizational efficiencies before and after EHR implementation
• A qualitative review of strategies used to overcome the challenges facing I/DD providers today
• A discussion about the future of home and community-based services in an exceedingly regulated healthcare field