The OPEN MINDS Integration Summit: A Tale Of Two Years: New Models For Integrated Care In Today’s Post-Pandemic World

The OPEN MINDS Integration Summit: A Tale Of Two Years: New Models For Integrated Care In Today’s Post-Pandemic World

June 14, 2021 | 11:00am – 5:30pm ET

Drivers of Integration Today & Post Pandemic-The Challenges & Opportunities

The OPEN MINDS Integration Summit: A Tale of Two Years: New Models for Integrated Care in Today’s Post-Pandemic World is designed to help organizations across the country identify the new drivers to deliver integration resulting from COVID-19, and ensure their teams are prepared for successful implementation in the new normal.

Throughout the day, we will hear case study presentations led by executives who will discuss their integration efforts; review the key competencies organizations will need for integration models coming out of the pandemic; and discuss how to assess whether developing integrated programming should be part of an organization’s strategy.

At the end of the day, we will wrap up with a town hall discussion, where you will have a chance to talk with our presenters, ask questions about their models-challenges & opportunities, and discuss their perspective on the future of integrated care.


11:00am – 11:15am: Welcoming & Introduction
John F. Talbot, Ph.D., Senior Associate, OPEN MINDS
Meena Dayak, Vice President, OPEN MINDS

11:15am – 12:15pm: Keynote Session: Drivers Of Integration Today & Post Pandemic – The Challenges & Opportunities

Consumer-centric, whole person health should emphasize individual goals to achieve wellness. In this keynote, Lisa Kay, Clinical Innovation Lead at Cigna Medical Group, will kick off the Summit with an introduction to Cigna’s successful care pathways to promote whole person health including the referrals process and care coordination issues. She will share the lessons learned during the pandemic and actions taken to address disruptions. Ms. Kay will address drivers of integration from both the generalist and specialist perspectives, the reimbursement models that work for integrated care, and the performance measures to demonstrate successful outcomes. Ms. Kay will also take part in the end-of-day Executive Roundtable to continue the Integration discussion and answer questions from attendees.

Lisa Kay, Clinical Innovation Lead, Cigna Medical Group

12:15pm – 12:30pm: Break

12:30pm – 1:15pm: What Integration Will Look Like Going Forward?

A valuable look at one provider organization’s integration model, and the competencies needed before COVID-19 and new integration competencies needed in the ‘next normal.’ Adult & Child Health will share their extensive integration programming, including four family medicine clinics and initiatives to address the social determinants of health, such as housing assistance, job training, etc. They will describe how integration provided better services to persons, especially highest risk populations such as homeless persons, addictions populations, and persons involved with the criminal justice system. Attendees will hear recommended steps and actions an organization can take to assess whether integrated programming should be a part of their business strategy.

Allen Brown, CEO, Adult & Child Health
Dan Arens, COO, Adult & Child Health

1:15pm – 1:30pm: Break

1:30pm – 2:15pm:Integrated Care In Indiana: One Specialty Provider Organization’s Journey To Address Premature Death Through Whole Person Care

In the US, a death certificate for a person should not read “died of natural causes” when he or she is 60 years old. This scenario exists in communities across Indiana, and Bowen Center could see the clear connection in how lack of coordination between physical and mental health providers is contributing to early death. They set out on an integrated care journey that intersected with the COVID-19 pandemic presenting new challenges and opportunities in the market. Hear their story on how they successfully launched an integrated care model, adapted to the challenges of the pandemic and the lessons learned along the way.

Rob Ryan, Ph.D., Ed.S., Senior Vice President Of Operations, Bowen Center
Shannon Hannon, MBA, CMPE, Vice President Of Healthcare Integration, Bowen Center

2:15pm – 2:30pm: Break

2:30pm – 3:15pm: Innovation In The Time Of COVID: A Catalyst For Integrated I/DD Care

They say that necessity is the mother of all invention, and that certainly proved the case at provider organizations during the COVID-19 pandemic. In this session, Boundless President and CEO Patrick Maynard, PhD, will share how the Boundless leadership team successfully used the pandemic as a catalyst for innovation. You’ll learn how, over 12-months, Boundless refocused its priorities, reimagined its operations, and in doing so, built a solid foundation for integrated I/DD care.

Patrick Maynard, PhD, President & CEO, I Am Boundless, Inc.

3:15pm – 3:30pm: Break

3:30pm – 4:15pm: Jefferson Center Integration Case Study: Accessible Paths To Total Wellness
“Integration” is defined in many ways and exists across a continuum and across sectors. Over the past 15 years, Jefferson Center has taken a community-focused approach to the integration of physical and behavioral health care. From the establishment of integrated health homes to co-locating behavioral health providers in medical practices, offering the services that are accessible to individuals, acceptable within a primary care practice model, and sustainable based on changing funding streams, has been a challenge. There are many lessons learned and more to come as we seek to evolve the way we co-create total wellness for those we serve.
Kiara Kuenzler, CEO & President, Jefferson Center

4:15pm – 4:30pm: Break

4:30pm – 5:30pm: The Challenges & Opportunities In the Next Normal
Executive Roundtable featuring all presenters from the day